Deluxe Casino Review

Deluxe Casino, located in the vibrant city of Arequipa, Peru, appears to offer a somewhat mixed experience based on recent and historical visitor feedback. While some aspects have been praised, particularly the atmosphere and occasional value, consistent concerns regarding service and the indoor environment have been raised.

Atmosphere & Environment 🌬️

The casino's ambiance receives varied comments. On the positive side, a review from two months ago highlighted an "Excellent atmosphere," and another older comment generally found the "pleasant atmosphere" to be a redeeming quality. However, a significant drawback noted seven years ago, which may still be relevant, was the presence of "Too many people smoking in a closed environment," which can detract from the comfort of non-smoking patrons.

Service Experience 😔

Service at Deluxe Casino appears to be the most contentious point, with several reviews detailing frustrating experiences, though some recent feedback suggests potential improvements:

1. A patron from 7 years ago noted, "Too many people smoking... also the guys in charge of serving drinks and food took a long time to do it." ⏳
2. More recently, a reviewer a year ago strongly stated, "Not recommended, those you serve don't pay attention to you, you ask them for something or they forget, they don't give it to you." They specifically mentioned waiting "2 hours waiting for a glass of water that mentions 3 times." This visitor had a similar negative experience twice, concluding, "NO I recommend the place if you come to relax for a moment." 😠
3. Conversely, reviews from 2 months ago and a month ago offer brevity, praising the "Excellent atmosphere" and "Good service." ✨ These newer comments might indicate a recent positive shift in service quality or simply a more favorable individual experience.

Food & Drink Value 💲

One specific positive mention from six years ago highlighted the value of the food and drink offerings. A reviewer noted that a certain "dish and soft drink was delicious and only 20 soles," suggesting that the casino can offer good value on its consumables.

Overall Impressions

Deluxe Casino in Arequipa seems to offer a space with a generally appealing atmosphere for some, and potentially good value on select food and drink items. However, potential visitors should be aware of past and present concerns regarding service attentiveness and speed, as well as the reported issue of indoor smoking. While some recent feedback is positive regarding both atmosphere and service, the historical inconsistencies suggest that the visitor experience can vary. For a consistently relaxing and efficient visit, addressing the core service challenges and environmental concerns would be beneficial for the casino.