Casino Mystic Slots Cusco - Dreams Review

Located just three blocks from Cusco's main square, Casino Mystic Slots Cusco - Dreams offers a gaming option in the heart of the city. However, recent visitor feedback suggests a mixed experience, with several significant concerns.

Key Insights from Recent Reviews 📝

Based on feedback from various patrons, potential visitors should be aware of the following aspects of their experience:

The Gaming Experience: Payouts and Machines 🎲

1. Payouts: A significant concern highlighted by a recent review (3 months ago) points to perceived low payout frequencies and amounts. One user stated, "He never pays, the most he ever pays is 400 soles and that's at fair prices," indicating a potentially frustrating experience for those hoping for substantial winnings.
2. Machine Condition: While an older review (6 years ago) mentioned the casino being "very updated," more recent feedback (6 months ago) notes that the machines are "a little old." This suggests that the gaming equipment might not be the most modern or well-maintained, potentially impacting the overall gaming experience.

Customer Service and Environment 🧑‍🤝‍🧑

1. Security and Personal Belongings: A particularly troubling incident, reported by a foreign visitor, described "terrible attention" where security personnel allegedly requested personal items, including a wallet, be left in their custody. This raises significant concerns about security protocols and customer trust, especially for international tourists.
2. Smoking Policy Enforcement: Despite signage indicating a smoking prohibition, an older review (5 years ago) noted that people were smoking freely without staff intervention. While this specific observation is not recent, it points to a potential historical issue with the enforcement of house rules that could affect the general atmosphere and comfort for non-smokers.
3. Atmosphere: One reviewer described the casino as "quiet," which might appeal to those seeking a less boisterous gaming environment compared to larger establishments.

Overall Impression and Recommendation 🤔

While its central location is a definite advantage for tourists exploring Cusco, Casino Mystic Slots Cusco - Dreams appears to struggle with aspects critical to a consistently positive casino experience. Recurring themes of low perceived payouts, potentially outdated gaming equipment, and notable customer service incidents, particularly concerning security and personal belongings, suggest areas for improvement.

For visitors to Cusco looking for a casino, it might be advisable to temper expectations regarding large payouts and prepare for the possibility of older gaming equipment. Those particularly concerned about security, customer service, or strict adherence to non-smoking policies might want to consider these points carefully before visiting. It's recommended to approach with caution and prioritize personal comfort and safety.