Kolektura Lotto in Kraków, Poland, primarily serves as a lottery collection point, though some visitors have noted the presence of slot machines. User reviews for this establishment present a somewhat mixed, but generally helpful, picture, highlighting both its strengths and areas needing improvement.
One of the most consistently praised aspects of Kolektura Lotto is its service staff. Multiple reviewers commend the "very nice ladies" and "smiling" personnel, describing the service as "clean, fast and efficient." This suggests that for those primarily looking to purchase lottery tickets or check results, the experience is generally positive and pleasant.
Reviewers like Red Maxim and Janusz C. particularly appreciate the welcoming atmosphere fostered by the attentive staff, making routine visits an enjoyable interaction. The efficiency mentioned indicates quick transactions, which is a definite plus for a busy lottery point.
A recurring concern among several users is the inaccuracy of the advertised opening hours. Both Red Maxim and Nikodem specifically point out that the hours posted online or elsewhere do not match the actual operating times. This inconsistency can be frustrating for potential visitors and is an area that clearly requires immediate attention from the management.
Furthermore, one user, Adam Jędrzejowski, expressed strong dissatisfaction with the slot machines available at the location. This reviewer felt that the machines were "set to rob the player," yielding very low payouts ("pennies") even when showing winning lines. This suggests that while lottery services are well-received, the gaming machine experience might be a significant deterrent for some.
Kolektura Lotto appears to be a reliable and pleasant spot for those looking to engage in lottery games, thanks to its friendly and efficient staff. However, potential visitors should be aware of the reported issues with inaccurate opening hours and, if interested in slot machines, proceed with caution due to concerns about payout fairness.
For a quick and friendly lottery transaction in Kraków, this Kolektura is generally recommended, provided you verify the operating hours before your visit. If your primary interest lies in slot machines, consider the mixed feedback.
I do not recommend playing in these places! I was given walls and lines, and the machine paid pennies! Slot machines set to rob the player!
Very nice service. I love using their services. The ladies are always smiling. I recommend it
