City Casino Review

City Casino in Poznań presents a rather polarized experience, according to recent visitor feedback. While some patrons have reported positive outcomes and enjoyable aspects, significant concerns regarding service, professionalism, and even accusations of discrimination cast a shadow over its appeal.

The Good: Potential Wins and Atmosphere ✨

For those seeking the thrill of gambling, City Casino does offer the possibility of a payoff, with one reviewer exclaiming "jackpot mega big win". This suggests that the gaming opportunities can indeed lead to success.

One review, though potentially referring to a restaurant within the casino rather than the gaming floor directly, praised the "super atmosphere" and "delicious food". If dining is an integral part of the City Casino experience, this could be a highlight for some visitors.

Furthermore, despite broader service criticisms, an individual dealer was noted as "very nice", indicating that pleasant interactions are possible with some staff members.

The Not-So-Good: Service and Wait Times ⏱️

A recurring theme in negative feedback revolves around service quality and efficiency:

1. Unprofessionalism and Wait Times: One visitor reported an extensive wait of around 15 minutes for registration, followed by another 10 minutes for a dealer to arrive at the table. This significant delay led to a strong recommendation against visiting due to perceived unprofessionalism.
2. Seat Availability: Another brief but critical comment mentioned, "Some people take up seats," suggesting potential issues with accessing machines or tables dueuding to patrons hogging spots.

Serious Concerns: Staff Attitude and Discrimination ⚠️

Perhaps the most alarming feedback comes from a user who explicitly stated, "This one is not for POC. Lady came on duty and just kicked me out. Once she found out I was from the USA for a lack of better term still didn't change her attitude." This severe accusation of discriminatory behavior and poor staff attitude is a major detractor for the establishment. While the reviewer acknowledged it was "overall a nice casino," they emphasized that "some employees ruin it," even going so far as to recommend an alternative, Cristal Casino.

Overall Recommendation

City Casino in Poznań appears to be a venue with significant inconsistencies. While it offers the chance for wins and potentially a good atmosphere and dining experience, the reported issues with slow service, seat availability, and particularly serious allegations of staff discrimination and rudeness make it a risky choice for prospective visitors. Those considering a visit should be aware of these potential pitfalls and perhaps explore alternative gaming establishments in Poznań as suggested by one reviewer.