Located in the vibrant city of Monte Gordo, Portugal, Royal 888 Salón de Juegos presents itself as a unique casino experience that often defies initial expectations. While its primary function is a casino or games room, visitor reviews reveal a place with both striking aesthetics and varied service impressions.
The entrance to Royal 888 can be quite misleading, as one reviewer noted it to be "very deceptive" with a "closed dark door" requiring a bell to be rung for entry. This initial hurdle, however, quickly gives way to a surprisingly inviting interior. Once inside, visitors are met with a "very nice decoration" and "immaculate environments" that some even found reminiscent of "the big casinos in Las Vegas." This transformation from an unassuming exterior to a polished, well-maintained interior is a frequently highlighted positive.
Customer service at Royal 888 generally receives high praise. Many reviewers describe the staff as "excellent," offering "good customer service" and "warm, polite attention." The professionalism and friendliness of the workers contribute significantly to the positive atmosphere, making it a "highly recommended" place for many.
However, it is important to note one specific instance of negative feedback regarding a waitress named Marisa, who was described as "rude and had little tact with customers." While this appears to be an isolated complaint, it's a point of concern raised by one group of friends.
Beyond the gaming machines, Royal 888 offers additional perks that enhance the overall experience. A standout feature for one visitor was the "great breakfast offer," adding significant value to their visit. While the coffee quality was mentioned as an area for potential improvement, the establishment is seen as an "excellent place" to "hang out with friends." Its clean and well-kept environment, combined with the social aspect, makes it more than just a casino; it's a place for leisure and camaraderie.
Despite an initial unassuming appearance, Royal 888 Salón de Juegos in Monte Gordo largely delivers a positive and memorable experience. With its impressive interior, generally attentive staff, and additional offerings like breakfast, it's a recommended spot for those looking for a gaming and social venue. Potential visitors should be aware of the unique entrance but can expect a pleasant environment once inside.
Very deceptive place... The first impression when you arrive is, where I'm going to go, a closed dark door and to enter you have to ring the bell. But once inside, everything changes, a very nice decoration for a games room and what I liked the most was the breakfast offer, great. Highly recommended.
Good customer service, we should have a higher quality coffee, but the workers are excellent 🫂
Good customer service, an excellent place, highly recommended to hang out with friends
The place reminded me of the big casinos in Las Vegas. The immaculate environments, the warm, polite attention of the staff. Highly recommended
Hi, we're a group of friends who used to play at this place... but the waitress, Marisa, was rude and had little tact with customers. I don't recommend it. I hope the boss addresses this complaint.