Casino del Mar Review

Casino del Mar, located in Humacao, offers visitors a blend of gaming excitement and hotel amenities, based on recent guest experiences. While primarily a casino, many reviewers have shared insights into the broader hospitality experience, from accommodations to dining.

The Casino Floor Experience 🎰

Guests generally praise the casino itself, highlighting its cleanliness and the friendly, attentive staff. Drink service is noted as particularly good, ensuring players are well looked after. The gaming selection is a strong point:

• A wide variety of slots is available, with many more machines than some competing casinos, and several guests reported seeing frequent payouts.
• Beyond slots, the casino offers table games.
• The atmosphere is described as having "great party vibes" throughout the day and night, contributing to an enjoyable and lively environment.
• A notable safety feature is the presence of a security scanner at the entrance, which guests appreciate for enhanced peace of mind.

Hotel Amenities & Stay Aspects 🏨

As Casino del Mar is situated within a larger resort structure, several reviews touch upon the associated hotel experience:

• The rooms are generally described as nice and clean, though some noise at night was mentioned.
• On-site services include a fitness center and a cafe, adding convenience for guests.
• Restaurants within the complex receive mixed reviews, though service is often considered good.

Areas for Improvement in Hospitality

Despite many positives, some areas of the hotel operation could benefit from attention:

• There's an acknowledgment of ongoing maintenance and construction, suggesting a need for more finished public spaces.
• A significant issue raised is the functionality of public bathrooms near the casino and ground floor, with frequent reports of stalls being closed, or a lack of hand towels and soap. This was noted as a "kind of a priority" for improvement.
• The security wristband system, particularly for elevator access, was described as "weird and difficult to use," suggesting a potential need for a new, more user-friendly system.

Dining & Service 🍽️

The culinary experience at the resort receives varied feedback:

• While some found the restaurants and service "pretty good," others considered the food "at best, average."
• Specific dishes like guacamole and the Cuban sandwich garnered criticism for quality and missing ingredients.
• However, bar service was specifically commended, with one reviewer highlighting the "exceptional" server at the bar.

Overall Impression ✨

Casino del Mar is recommended for those looking for a solid gambling experience with a lively atmosphere. Its strong points are its cleanliness, friendly staff, and good variety of slot machines. While the integrated hotel experience has some minor inconveniences like bathroom maintenance and a tricky wristband system, these do not overshadow the overall positive casino and stay experiences for most visitors. Many guests expressed a desire to return or even stay overnight in the future, indicating a generally satisfying visit.