LAS VEGAS Games Guide and Review
Located in Cluj-Napoca, LAS VEGAS Games operates primarily as a casino, offering patrons a gaming experience. However, recent user feedback paints a mixed, predominantly negative, picture of this establishment.
What Visitors Are Saying π£οΈ
While one reviewer briefly described their experience as "Ok" with a 4-star rating several years ago, the majority of more recent reviews express significant dissatisfaction, typically assigning 1-star ratings.
The Positives β¨
One user noted that the location itself is "nice and neat", suggesting that the physical premises are well-maintained and visually appealing. This appears to be the primary, if not sole, recurring positive comment regarding the venue's attributes.
Areas for Improvement: Key Concerns β οΈ
The most prominent issues highlighted by customers revolve around the professionalism of the staff and the clarity of operational policies.
- Unprofessional and Recalcitrant Staff π :
Multiple reviews strongly criticize the staff. One particularly harsh comment mentions a "lady" self-proclaimed as the "superior" of the location, who is described as "recalcitrant with customers for no reason," severely damaging the casino's image. Other feedback points to a general "unprofessional attitude" that leads to a "disappointing experience."
- Inconsistent and Unclear Policies π:
A significant complaint arose regarding advertised perks, specifically "free drinks." A customer found that drinks were not genuinely free but rather dependent on the amount of money inserted into the machines, a condition that was "not clearly stated anywhere." This lack of transparency extended to a feeling that "the rules were changing by the minute, depending on the person," leading to confusion and frustration.
- Overall Negative Perception π«:
Several short, blunt reviews advise avoiding the location altogether, with comments like "You'd better pass quickly by this location, it's low" and strong recommendations against visiting due to the unpleasant experience.
Conclusion π
While LAS VEGAS Games may present a clean and tidy environment, the recurring themes of unprofessional staff conduct and inconsistent or unclear policies significantly detract from the overall customer experience. Potential visitors should be aware of these reported issues, as the majority of recent feedback suggests a disappointing visit is more likely than a positive one. Based on the aggregate user sentiments, improvements in staff training and transparent policy communication are critically needed for this Cluj-Napoca casino.
The place is nice and neat, but it has unprofessional staff! The "lady" who proclaims herself the "superior" of the location, and is recalcitrant with customers for no reason, spoils the image of the casino! Action should be taken!!
Disappointing experience. I went to this arcade with positive expectations, but received an unprofessional attitude. Although the website stated that the drinks were free, I noticed that this depends on the amount of money inserted into the machines, which is not clearly stated anywhere. Plus, I felt like the rules were changing by the minute, depending on the person. An unpleasant experience, I do not recommend
