Million Casino, located in Craiova, Romania, presents a varied experience for its patrons, as reflected in recent user reviews. While some visitors praise the atmosphere and friendly staff, others have raised significant concerns regarding customer service and the perceived fairness of the games.
What Users Like โจ
- Pleasant Atmosphere: Several reviewers highlighted a generally good and pleasant ambiance within the casino. Comments like "The atmosphere was good" and "Pleasant atmosphere" suggest a comfortable environment for play.
- Friendly Staff: One positive review specifically mentioned "nice girls," indicating that some staff members contribute positively to the visitor experience.
- Quiet Clientele: A user noted "Quiet customers," which can be a positive for those seeking a less boisterous gaming environment.
Points of Concern โ ๏ธ
- Inconsistent Customer Service: A standout negative review detailed a very poor experience with a guard who allegedly evicted patrons based on their appearance. This incident points to potential issues with staff professionalism and consistency in treating all customers respectfully. The reviewer stated, "Personally, it was very UNPLEASANT, especially the guard who let us out because that's what he wanted, he didn't like the way we looked." This suggests a need for better training and oversight of security personnel.
- Perception of Winning Chances: One user expressed strong dissatisfaction with the perceived odds, stating, "You have no chance of winning run away from this location." While a common sentiment in gambling, this specific feedback highlights a deep-seated perception of unfairness for some players regarding the slot machines or other games.
Overall, Million Casino in Craiova appears to offer an appealing atmosphere for many, often complemented by friendly staff. However, the casino faces challenges in maintaining consistent, high-quality customer service, particularly concerning security personnel. Prospective visitors should be aware of these varying experiences, with the potential for an enjoyable time alongside the risk of encountering service issues or the common frustration associated with gambling outcomes.
