Red Sevens 777 Deluxe Guide and Review

Red Sevens 777 Deluxe, located in Oradea, Romania, positions itself as a prime casino destination. However, user experiences appear to be sharply divided, ranging from strong praise for safety to scathing critiques of management, staff attitude, and gaming policies. While one patron noted the establishment as "safe for tourists," a more detailed review paints a picture of significant dissatisfaction, particularly regarding customer treatment and payout fairness.

Overall Impression: A Tale of Two Experiences

For some, the casino offers a positive, perhaps even secure environment, as indicated by a 5-star rating and the comment "safe for tourists." Yet, a starkly contrasting perspective highlights a "very bitter taste" left by the overall experience, despite acknowledging the quality of the coffee. This suggests that while basic amenities might be adequate, deeper issues concerning service and fairness could be at play.

Customer Service and Staff Attitude 😡

The most prominent area of concern highlighted by reviews is the alleged quality of customer service and the attitude of the staff. One detailed account describes the management as having a "2 lei" (very poor) quality, with "extremely high restrictions for employees and an extremely hostile mentality towards customers." This sentiment reportedly trickles down to the employees, whose attitude is described as "pathetic" and seriously off-putting.

A particularly troubling aspect is the reported differential treatment based on the amount of money played. Patrons playing less than 5 lei are allegedly "gossiped about, treated badly," and even forced to negotiate for basic complimentary items like expired juice. This creates an unwelcoming atmosphere, especially for those seeking casual entertainment or engaging in "Responsible Gaming," who are reportedly "treated very badly."

Amenities and Policies 🍹💰

Beyond the general attitude, the casino's policies regarding amenities, specifically drinks, also receive criticism. Reviewers claim that unbottled and "tired" juices (e.g., Cola 2.5) and tap water are offered, and even these are not freely available. They are reportedly only provided if a customer plays a minimum of 5-10 hands, which could translate to 300-600 lei per minute. Even then, only a maximum of three such drinks are offered, often accompanied by "bad looks or hints."

For those intending to play large sums, there's a warning that the casino is "not recommended at all," partly due to a perceived lack of sufficient regular customers. Furthermore, staff are allegedly "trained to sit on top of you" when large sums are being played, which can be intrusive and uncomfortable.

Gaming Experience and Payouts 🎰👎

Perhaps the most critical claim pertains to the actual gaming experience and the payout rates. It is asserted that the "machines and roulette almost don't pay at all, regardless of the amount you play." If a customer expresses dissatisfaction with this, they are reportedly told directly by staff to "GO TO ANOTHER SIDE." This strongly implies a lack of willingness to address player concerns about fairness or payout frequency.

Recommendations for Different Player Types

1. Casual Players / Low Stakes: Be prepared for potential mistreatment, gossip, and difficulty in obtaining basic amenities without significant play.
2. High Rollers: Not recommended due to reported intrusive staff behavior and a perceived lack of a robust customer base for high-stakes games.
3. Tourists: While one review states it's "safe," the detailed negative review suggests the overall "entertainment" value might be compromised by the hostile environment and questionable policies.
4. "Responsible Gaming" Patrons: According to one review, those seeking responsible fun are "treated very badly."

Conclusion: Proceed with Caution

Based on the available feedback, Red Sevens 777 Deluxe in Oradea presents a polarizing experience. While some may find it a safe venue, others report a highly negative environment characterized by poor management, hostile staff, restrictive amenity policies, and non-paying games. The detailed complaint, which even mentions plans to contact consumer protection, suggests that prospective visitors, especially those looking for fair play and a welcoming atmosphere, should proceed with extreme caution. It appears to be a place where one might easily "lose money like a fool," with little in return in terms of hospitality or genuine entertainment.