LAS VEGAS Games Guide and Review
LAS VEGAS Games in Ploiești, Romania, operates as a casino, offering a gaming experience to its patrons. User feedback for this establishment presents a rather mixed picture, with recent reviews highlighting significant concerns, while older comments suggest a more positive experience.
Customer Service and Staff Interaction 😡
The most prominent and concerning aspect of recent reviews revolves around staff behavior and customer service. Multiple users have reported highly negative interactions. One customer detailed a distressing experience where a staff member allegedly humiliated and degraded her, questioning her identity despite presenting valid identification. This individual felt discriminated against, particularly as she was the only female in her group, and observed staff prioritizing smoking breaks over customer service. The user also noted a significant lack of respect for customers, suggesting that such conduct could lead to substantial customer loss over time.
Another recent review describes staff members making fun of a player who had played for two weeks without any winnings, accusing them of "fake laughing" and threatening legal action due to this perceived mockery and lack of payouts.
In stark contrast, an older review praises the establishment for having a "friendly staff" and "selected clientele," recommending it with confidence. This discrepancy suggests a potential decline in service quality or inconsistency in staff conduct over time.
Gaming Experience and Payouts 💸
The core purpose of a casino is gaming, and on this front, one recent user explicitly stated playing 200 lei over two weeks "without any payment," indicating a lack of payouts or winnings. While not a direct accusation of rigged games, it reflects a frustrating experience for the player.
Another user simply described the venue as "Las Vegas, an arcade..." which provides a neutral, if unenthusiastic, characterization of its primary function.
Ambiance and Facilities ✨
Based on a positive older review, LAS VEGAS Games features an "interior beautifully decorated." This suggests that the physical environment itself might be appealing, providing a pleasant setting for gaming.
Online Application and Withdrawal Concerns 💻
One five-star review, while overall positive in rating, raises a specific technical issue. The user reported problems with the online application not accepting documents for verification, which prevented a withdrawal. This suggests that while the physical location might be the primary focus, there might be associated online services that require attention to ensure a seamless experience for users attempting transactions remotely or through an app.
Overall Impression and Recommendations 🤔
LAS VEGAS Games in Ploiești appears to be a venue with a polarizing reputation. While it has historically been praised for its ambiance and friendly staff, recent feedback points to serious issues with staff professionalism, customer respect, and identity verification processes. The reported difficulties with payouts and humiliating staff interactions are significant red flags for potential visitors.
Prospective customers should be aware of these reported issues, particularly regarding staff interactions. The management of LAS VEGAS Games would benefit greatly from addressing these severe customer service complaints to ensure a consistently positive experience for all patrons and prevent further loss of clientele.
Key User Feedback Summary:
- Bpm in the Mix (1-star): Reported playing 200 lei for two weeks without payouts, accusing staff of mocking and laughing falsely. Threatens legal action. 😠
- Andreea Deea (1-star): Experienced severe humiliation and perceived discrimination from staff regarding identity verification, despite presenting valid ID. Felt disrespected and noted staff preference for smoking over customer interaction. 😡
- Cristian Ionut (5-stars): Rated highly, but text describes issues with online application document submission preventing withdrawals, asking if agency withdrawal is possible. 💡
- teodolit unic (5-stars): Praised the "beautifully decorated interior," "friendly staff," and "selected clientele," recommending the place confidently. 👍
- Viorel Ciuna (3-stars): Briefly characterized the venue as "Las Vegas, an arcade..." 🕹️
I played 200 lei without any payment for 2 weeks now and these guys were making fun of me and laughing fakely. For this you will be sued by the idiots
Hello, when I was the first time in las vegas boulevard republici118 ploiesti so-called "a lady" humiliated me she made me feel stupid because I'm not the one in the bulletin and she didn't let me in I've been there before The second third day left those from the other group without any kind of problem after which I went again And there was that woman and a boy like that I'm not in the bulletin as long as I showed myself the bulletin and I got my ID, I had it physically, I don't think something like this is normal, please hire people who have the mental capacity to realize that the person in the bulletin is also physical and in the end I told them that I would sue them and that I call the police, this case is true, I also have witnesses, just for the simple fact that I was the only girl in the group, she didn't want to let me in, and in the end, in the end, I stayed and talked to them, both myself and the people who were with me did not want to scan my report card and let me go but in the end he let me go after making me feel humiliated and degraded with all that I will never go to las vegas again because of employees like these please hire people with mental capacity to recognize the people in the bulletin with such employees, you don't need any more enemies, so you lost a customer today, so in time you will lose hundreds because of people like these who, even during the work schedule, spend more time smoking but they also have a great lack of respect for customers, please take measures, frankly, it's not worth having such people employed at your company, in short, they didn't want to let me in because I'm a girl and we were taking them from their free time, in short, it's not worth it go to las vegas, I've been to all the casinos in Ploiesti, all the people are ok, as well as the employees, yes, like here, I haven't seen any problems like this before, I've never had any other casino until this one
Hello, I also have a problem with the application, I send the documents that are requested of me and it does not accept and I have a withdrawal that does not allow me to do it, can I come to the agency and make a withdrawal?
Beautifully decorated interior, friendly staff, selected clientele, I recommend with confidence!
