Casino Admiral Trnava Guide and Review
Located in Piešťany, Slovakia, Casino Admiral Trnava operates primarily as a casino establishment. Customer feedback regarding this venue presents a sharply divided picture, though a significant portion of recent reviews lean heavily towards dissatisfaction, particularly concerning customer service and the overall gaming experience.
What Patrons Are Saying 🎲
While some experiences have been positive, highlighting specific aspects of the casino:
- One reviewer praised the "live game" as great, considering the establishment "one of the best" despite minor suggestions for improvement.
- Another 5-star review cryptically described the "environment as brutal," which, combined with the high rating, might suggest an intense or exciting atmosphere, albeit with a dark humor about financial losses.
Key Criticisms and Areas for Improvement ⚠️
The majority of recent feedback, however, points to several critical issues that detract significantly from the customer experience:
Customer Service and Staff Attitude:
This is by far the most prominent complaint. Multiple patrons described the staff as "extremely measured, conceited, and unpleasant." Terms like "zero points," "terrible attitude," and "rude communication" were frequently used. One reviewer highlighted an instance of a receptionist allegedly claiming internet issues to avoid processing a registration, underscoring a perceived lack of willingness to assist. Many explicitly stated they would give zero stars if possible due to staff.
Perceived Game Fairness:
A recurring sentiment among dissatisfied gamblers was the feeling that the machines "just takes everything," implying poor odds or a lack of winning opportunities. One review explicitly suggested that for "quality games," a "quality casino opposite" would be a better choice.
Comparison to Competition:
Several negative reviews strongly recommended visiting nearby competitors, such as Rebuy Stars (located approximately 500m away), where staff were described as "nice, polite, and willing to help and advise," offering a stark contrast to the experience at Casino Admiral Trnava.
Limited Selection:
Even a positive reviewer suggested a need for a "slightly wider selection of alcoholic beverages" and "other types of machines," indicating potential room for improvement in offerings.
Overall Impression
Based on the user reviews, Casino Admiral Trnava in Piešťany appears to offer a gaming environment that, for some, provides an enjoyable live game experience. However, it is consistently plagued by serious concerns regarding its customer service, with staff frequently described as rude, unhelpful, and dismissive. The perception of unfavorable game outcomes also contributes to a negative overall sentiment among a significant portion of its visitors. Potential patrons are advised to consider these consistent criticisms, especially if polite and helpful staff are a priority in their casino visit.
If I could give zero points, I probably would. If you want to play quality games, there is a quality casino opposite, with several floors. Here he just takes everything and the staff is zero points
extremely measured, conceited and unpleasant staff...everyone thinks they are the masters of the world, communication as if they were talking to the biggest garbage like: "well, give me a civil no?"...I'll come for the win, I'm polite and the lady: "well, and ticket?! hey, put your finger there..."if you don't like it, don't do it, or if there is a superior with you, you better leave it to the woman at home, brats... I recommend going 500m further to Rebuy Stars, where the entire staff is nice, polite and willing to help and advise.if I could give zero stars, I would give 0
I HIGHLY DO NOT RECOMMEND !!!!!! the reception is terrible, the man at the reception has already told me more than once that he can't access the internet just because I want to register, I don't recommend entering this casino, terrible attitude, go to the competition instead !!
i don't have what I would feel is the game is great, a slightly wider selection of drinks would not hurt, and maybe some other types of machines, but otherwise it is one of the best establishments
The environment is brutal, but I left my civil card and galots there, everything is in debt for 5 years, the children don't have anything at home😔