ADMIRAL Sportsbar Guide and Review

ADMIRAL Sportsbar, primarily operating as a casino in Šentilj v Slovenskih goricah, Slovenia, presents a rather mixed experience based on recent customer feedback. While some patrons praise its environment and overall team, significant concerns have been raised regarding staff professionalism and potential discriminatory practices.

The Good: Ambience and Some Staff 🌟

On the positive side, visitors have commended the establishment for its physical appearance. Reviews describe the location as "very nice and clean," suggesting a well-maintained and pleasant environment for patrons. Furthermore, some feedback highlights a positive interaction with the staff, describing them as "great" and part of a "really good team," leading to enthusiastic endorsements from satisfied customers.

The Bad: Unprofessional Staff & Discriminatory Incidents 😠

However, the overwhelmingly negative sentiment revolves around specific staff encounters, particularly with a female employee. Multiple reviews, some recent, detail instances of unfriendly, rude, and even potentially racist behavior.

1. Targeted ID Checks: One highly critical review recounts an incident where an employee, described as a blonde woman around 40, specifically approached a customer and their friend, demanding IDs only from them, despite the venue being crowded. This selective checking was perceived as discriminatory and unfair.
2. Provocative Language: Following the ID check, when the friend unfortunately did not have identification, the employee reportedly made a provocative remark to the reviewer: "I don't need your ID because I don't think you'll let your friend go alone." This statement was deeply disappointing and viewed as highly unprofessional, especially considering the possibility that the individuals might not have even known each other beforehand.
3. Consistent Rudeness: Another review, also from a year ago, corroborates these negative experiences, explicitly mentioning a "very rude lady" who "doesn't know how to talk to guests" and was described as "unsympathetic" and "unfriendly." These consistent complaints suggest a recurring issue with particular staff members, as one reviewer explicitly mentioned that this was "apparently not the first time according to the reviews."

Customers express deep disappointment when staff attitudes detract from their experience, emphasizing that employees should not take out their frustrations on customers. There is a strong call for management to address these issues seriously.

Conclusion: Room for Improvement

ADMIRAL Sportsbar in Šentilj v Slovenskih goricah clearly has strengths in its clean facilities and the positive interactions provided by some of its team members. However, the recurring and significant complaints about unprofessionalism, rudeness, and perceived discrimination from specific staff members are a serious concern. For a casino that relies on a welcoming and fair environment, addressing these issues promptly and effectively is paramount to ensuring a consistently positive experience for all its patrons. Prospective visitors should be aware of these mixed reviews regarding staff conduct.