Igralni salon Casino Lido Terme Čatež, located in Celje, Slovenia, functions primarily as a casino within the wider Terme Čatež complex. Based on recent patron feedback, the establishment presents a mixed, though predominantly negative, picture regarding its services and overall experience.
The feedback for Igralni salon Casino Lido Terme Čatež largely reflects a challenging experience for visitors. Out of five detailed reviews, four are significantly negative, rated at just 1 star, while only one brief review offers a positive sentiment. This suggests a consistent pattern of dissatisfaction among a notable portion of its clientele.
Several guests have reported severe issues with customer service. One particularly disheartened visitor recounted being denied entry by a staff member, despite intending to spend money. This interaction led to profound disappointment and a strong recommendation against visiting the venue.
A notable point of frustration for some has been the casino's unreliable operating hours. One review explicitly states the casino was "closed while opening hours," indicating a lack of consistency and potentially wasted trips for prospective patrons.
A significant concern raised involves the integrity of payouts from the slot machines. One user described a pattern of miscalculation, claiming that a "significant part of the sum was 'forgotten'" in five out of seven withdrawals. This raises serious questions about the transparency and fairness of the casino's financial operations, leading to accusations of dubiousness.
The gaming floor itself also faces criticism. Patrons reported that the casino features only machines, lacking other typical casino games. Furthermore, the environment has been described as disappointing, with observations that "almost all the slots [were] closed," leading to a limited and perhaps uninviting atmosphere. One review vaguely mentioned an "80's room," which could suggest an outdated aesthetic for the facility itself, including the casino area.
Amidst the criticisms, there is one very brief, albeit positive, review simply stating "Super" with a 5-star rating. This indicates that at least one visitor had an excellent experience, though no specific details were provided to elaborate on what made it positive.
Prospective visitors to Igralni salon Casino Lido Terme Čatež should be aware of the recurring issues reported by previous guests. These include potential problems with staff conduct and entry policies, the possibility of encountering unexpected closures, and serious concerns regarding the accuracy and honesty of payout processes from the slot machines. The gaming variety appears limited to machines, and the operational state of these machines might be inconsistent. It is advisable to manage expectations, especially regarding service quality and the fairness of financial transactions within the casino.
Guy with the beard has offered us very Bad service. I wanted to spend some money before i leave, but he didnt let me in. Im very disapointed and I hope that he will lose this job from bottom of my heart. I dont recommend that place!!! 😬
Only machines and when paying out it is very common to miscalculate. Five times out of 7 withdrawals a significant part of the sum was “forgotten”Very dubious!
80's room with very small shower, food leaves a little to be desired... 20 euros extra towel... very clumsy head waiter and waiters who don't even give you time and immediately take away your plate even if it isn't finished yet.. . casino maybe in the bronx worked like this 5 people almost all the slots closed a disappointment
