Casino Admiral, Grosuplje - igralni salon & Hotel Grosuplje Review

Casino Admiral, Grosuplje - igralni salon & Hotel Grosuplje, located in Otočec, Slovenia, presents a dual offering of gaming entertainment and lodging. Reviews suggest a highly favorable experience regarding its casino atmosphere, dining options, and staff professionalism, though the hotel accommodations receive varied feedback, with one guest highlighting significant areas for improvement.

What Guests Love ❤️

Many visitors have shared overwhelmingly positive experiences, particularly focusing on the establishment's hospitality and culinary delights:

1. Exceptional Service & Staff: Guests frequently commend the professional and welcoming attitude of the staff. One reviewer specifically praised "Dominik" as a "great host," contributing to a positive atmosphere. Another, a repeat hotel guest, expressed high satisfaction with the staff's professionalism and overall service.
2. Delicious Food & Dining Options: The food consistently receives high marks. One guest highlighted the "delicious food" and "great atmosphere" in the casino. A notable advantage for locals and visitors is the affordable and good quality weekday lunch menu, priced at just €8 for a full meal. The "Kongo" area (likely a restaurant or bar within the complex) is also noted for its excellent wine selection.
3. Great Atmosphere: The casino area is described as having a "great atmosphere," contributing to an enjoyable visit. The casino itself is noted for looking "quiet fancy."
4. Hotel Service (Generally Positive): Despite one critical review, a repeat hotel guest lauded the rooms and service, indicating a positive overall experience for those staying overnight.

Areas for Improvement ⚠️

While many aspects are praised, a significant one-star review brought to light several critical issues concerning the hotel portion:

1. Hotel Room Quality: One guest described their room as feeling like a "2-star" accommodation, lacking comfort and appearing inferior to affordable rooms found elsewhere. The bed making was compared unfavorably to a "cheapest HOSTEL."
2. Room Allocation & Accessibility: A particular concern was being assigned a room in the "last hall," requiring significant effort for a guest with luggage, especially with the reliance on stairs throughout the building. This points to a potential need for more thoughtful room assignments and accessibility considerations for guests.

Overall Impression

Casino Admiral & Hotel Grosuplje appears to excel in providing a vibrant casino environment with strong dining options and a generally professional, friendly staff. While the culinary and casino experiences are highly recommended by many, potential hotel guests might want to inquire about room specifics to ensure a comfortable stay, as room quality and allocation seem to be inconsistent based on the provided feedback.