Go Bingo Bluff Guide and Review
Go Bingo Bluff, located in Durban, South Africa, positions itself as a casino destination, primarily offering slot machines. Reviews paint a picture of a place with both notable strengths and significant areas needing improvement, making for a mixed visitor experience.
đ The Positives: Friendly Faces & Clean Spaces
- Personnel & Atmosphere: Many visitors highlight the staff as exceptionally friendly, kind, and helpful, contributing positively to the overall atmosphere. They are described as well-mannered and willing to serve customers.
- Cleanliness: The casino, particularly the smoking section and the bar area, receives praise for being clean and well-maintained. Ashtrays are regularly cleaned and the arena is well-kept.
- Food & Restaurant: The food, especially breakfast, is frequently described as delicious and excellent, earning high marks independently of the gaming experience. The restaurant is highly recommended.
- Bar & View: The bar is noted for its cleanliness and easy access, offering a beautiful view of the ocean from behind the bar area.
đ Areas for Improvement: Comfort, Machines & Service Gaps
- Gaming Machine Issues: A recurring and major complaint centers on the slot machines. Users report a "ridiculous" Return to Player (RTP), with instances of significant spending yielding no free spins or payouts. Machines are described as being "in a state" and difficult to use (e.g., hard to insert cards). There's a sentiment that the machines are "terrible" and "not paying at all."
- Lack of Staff Assistance: A frustrating aspect mentioned is the difficulty in finding machine attendants or staff for assistance, often requiring a "search party" or walking the casino floor without finding anyone.
- Comfort & Facilities: The air conditioning has reportedly been non-functional for months, leading to unbearable heat. There's also a noted scarcity of ashtrays and a consistent issue with cold Coke being unavailable or not cold.
- Managerial Presence: One review points out a new male manager who "never smiles" and appears disengaged, often seen with "hands in his pockets."
- Limited Gaming Options: It's highlighted that the casino offers only slot machines, which might be a drawback for those seeking a wider variety of casino games.
- Bar Pricing: The bar is mentioned as being "a bit pricey."
đĄ Recommendations for Owners
It is evident from the reviews that Go Bingo Bluff has a solid foundation in its friendly staff and clean environment, particularly the well-regarded food and bar area with its ocean view. These elements contribute significantly to the positive atmosphere that keeps some patrons returning.
However, the establishment faces critical issues that impact the core casino experience and visitor comfort. Addressing the persistent problems with machine maintenance and payout rates (RTP) is paramount for a casino. Furthermore, the lack of functioning air conditioning and difficulty in finding staff for assistance significantly detract from the overall experience.
For the "kind of money that we spend there," as one reviewer puts it, patrons expect basic comfort and operational efficiency. Investing in machine upkeep, ensuring adequate staffing for assistance, and repairing critical facilities like the air conditioning would likely elevate the overall rating and satisfaction of Go Bingo Bluff's visitors, turning a mixed bag into a consistently enjoyable destination.
I've got way to much to say, good and bad. The personnel is so friendly and kind. But there is almost never Coke and if there is, it is most likely not cold. The machine's RTP is ridiculous. I mean, spending R 5000 and not even one free spin? Still, we like to go there because of the personnel and atmosphere. And the smoking part of the casino is so clean. The ashtray's are being kept clean. But then again there isn't a lot of ashtray's. The aircons isn't working for months now and the heat is unbearable. The machines are in a state and you have to send out a search party to find someone to help you. Come on owners, for the kind of money that we spend there, you can at least do something. There's always new personnel and they are never minded. A new male manager that never smile and if you see him by accident he is either walking or standing with his hands in his pockets.
It's hard to insert cards and to call out for a machine attendant you will walk the casino without anyone
Staff are friendly and helpful, and the arena is well maintained and clean. The bar is spotless with easy access. Behind the bar area is a beautiful view of the ocean as well. The only thing I don't like is that there's only slot machines, and the bar is a bit pricey. Otherwise, it's pretty decent.
I give a 5 star for the food at this place but gambling no no the machines are terrible it's not paying at all.
Good recommendations. From entrance to the restaurant. Well mannered staff. Willing to serve and service customers. Food delicious. Wow I enjoyed my breakfast there.