Goldrush Bingo New Market, located in Vereeniging, South Africa, is primarily a casino establishment aiming to provide entertainment. User feedback paints a picture of a venue with both commendable aspects and significant areas requiring improvement.
On the positive side, visitors have frequently praised the staff, describing them as "good" and attentive. The food offerings also receive a thumbs up, with one reviewer noting "great food" available at the venue.
However, several recurring issues detract from the overall experience at Goldrush Bingo New Market:
A prominent complaint is the presence of a strong smoke smell throughout the premises. This is compounded by issues with the air conditioning, which is reported as "not always working or distributing air" effectively. Furthermore, the cleanliness and upkeep of the restroom facilities are a concern, with mentions of "toilet not clean" and a "seat broken."
Multiple reviews highlight frustrations with the venue's customer service and management. Patrons describe experiencing "poor service," with one reviewer stating that management had a "don't care attitude" and was "not interested in client feedback." There's also a specific complaint about the quality of beverages, with one user calling the coffee the "Worst Coffee I ever had."
Concerns have been raised regarding promotional offers, with one user reporting an instance of "false advertising" related to a freeplay offer that had an unstated cutoff time. More seriously, a user has made a grave accusation, alleging that the "machines are fixed not to pay legal percentages," calling the establishment a "bunch of crooks" and urging for government investigation into the matter.
One reviewer also mentioned the location itself being a "very inconvenient distance," which might be a factor for some potential visitors.
Goldrush Bingo New Market appears to offer decent food and a commendable staff. However, the recurring issues with internal comfort (smoke, aircon, toilets), perceived poor management responsiveness, and serious allegations regarding machine fairness and misleading promotions present significant drawbacks. Prospective visitors should weigh these varied experiences before planning a visit.
Staff goodGreat foodSmoke smell nd aircon not always working or distributing airToilet not clean nd seat brokenVery inconvenient distance
Mall is clean and it is easy to shop. It is not crowded. Went to fruit & veg which the prices are quiet reasonable. Went to dischem and their service was brilliant, they went an extra mile to check in their system for the product I needed and they even checked other dischem
False advertising WHEN I received a R20 freeplay , There was no cut off time , but was told it ends at 4p.m. Management had a don't care attitude
Poor service, Worst Coffee I ever had, Management not interested in client feedback!
Bunch of crooks.machines are fixed not to pay legal percentages ..government must investigate to fix this.