Located in the vibrant city of Barcelona, Bingo Garcilaso presents itself as a casino primarily centered around bingo, but also offering other betting experiences. User reviews paint a picture of a venue that has seen significant changes over time, resulting in a rather polarized reception among its patrons.
Historically, visitors lauded Bingo Garcilaso for its "great atmosphere" and the "above all the treatment of ALL the staff." One reviewer specifically noted a "very pleasant atmosphere," describing it as "quite quiet" with good attendance on a Sunday, and praised the staff as "very attentive and pleasant." More recently, some still commend the "super good service."
However, recent feedback indicates a concerning shift. An updated review highlights that "everything has changed," with staff sometimes being unhelpful and a pervasive "bad atmosphere." Disturbingly, patrons have mentioned seeing "people sleeping on the machines," which significantly detracts from the gaming environment. Other complaints include "very unpleasant treatment with the employees" and a general "lack of respect."
While one user appreciated a "simple but economical buffet" in the bingo section, others have raised serious concerns about beverage service. A significant point of contention is that "no drinks are served after 1 o'clock at night, not even water," which is a considerable inconvenience for late-night patrons.
For bingo players, the venue offers "good vision for the numbers drawn." However, the broader casino experience has received criticism. One reviewer expressed dissatisfaction with the "bad betting house" and a restrictive system for the roulette, where a special card is only granted after visiting "10 or 15 days in a row of that month," which was perceived as an unwelcome incentive tactic. Furthermore, the smoking room has reportedly been closed, which might impact visitors who preferred that amenity.
Bingo Garcilaso appears to be a place with a chequered reputation. While it once garnered praise for its inviting atmosphere and commendable staff service, more recent reviews point to a decline in quality, including service issues, a deteriorating ambiance, and restrictive policies regarding certain amenities and gaming options. Potential visitors should be aware of these recent changes and manage their expectations accordingly.
I have been coming many times for a few years and everything is great, the atmosphere of the place and above all the treatment of ALL the staff!!Edit: everything has changed and sometimes they don't even help you, there are even people sleeping on the machines apart from having a bad atmosphere
We went on a Sunday as a family to the bingo section.Very pleasant atmosphere, quite quiet and according to the time with good attendance.Very attentive and pleasant staff.The simple but economical buffet.Good vision for the numbers drawn.
They close the smoking room, and the bad betting house, the roulette that can be played with a card that they only give you when you go 10 or 15 days in a row of that month, inciting is not cool, and this makes it a bit
They do not serve drinks after 1 o'clock at night or water, very unpleasant treatment with the employees, lack of respect to freak out everything so that people do not enter to go to bingo, billiards, higher prizes and with a real prize percentage, renovated, all new free drinks
