Arrigorri Review

Located in the vibrant city of Bilbao, Spain, Arrígorri is primarily known as a casino, offering a blend of gaming and hospitality. Recent visitor feedback provides insight into the establishment's strengths, particularly its service and a surprising culinary offering, alongside some areas that could see improvement.

What Visitors Are Saying: The Highs ✨

Reviews consistently highlight several positive aspects that contribute to a pleasant experience at Arrígorri:

1. Exceptional Staff: Many guests commend the staff for their friendly and pleasant demeanor. One reviewer specifically praised "Daniel" for being "a very good guy and always serves with a smile," emphasizing the "very pleasant" treatment received. Another notes the "very good" waitresses, contributing to a welcoming atmosphere.
2. Delightful Culinary Surprises: Beyond the gaming, Arrígorri seems to have made a name for itself with its food and drink offerings. Visitors rave about the "very delicious skewers" (pinchos), often available with beer offers. Some even report receiving a free skewer with a drink purchase, adding significant value to the visit. Prices for drinks are also noted as "good."
3. Comfortable Environment: The venue is described as a "comfortable place," suggesting a conducive environment for both gaming and casual socializing.

Areas for Consideration: The Lows ⚠️

While largely positive, there are a few points where the experience at Arrígorri seems to fall short for some patrons:

1. Inconsistent Complimentary Drink Policy: One customer expressed dissatisfaction regarding being charged for a beer while playing, believing that "good customers" should receive complimentary drinks. This suggests a potential lack of clarity or inconsistency in the casino's policy regarding free beverages for active players.
2. Staff Perceptions: While many praises were directed at the staff, one highly negative review focused on a specific waitress, describing the encounter as "very unpleasant" and leading the reviewer to state they would "not come back." This isolated but strong negative feedback indicates that staff consistency might be an area for focus.

Overall Impression

Arrígorri appears to be more than just a casino; it offers a compelling blend of gaming entertainment with notable hospitality and a surprisingly good culinary experience, particularly with its popular pinchos and drink offers. The friendly and attentive staff are a definite highlight for many visitors. However, maintaining consistent service standards and clarity on complimentary policies could further enhance the overall customer experience.

For those looking for a comfortable spot in Bilbao to enjoy some gaming, good food, and friendly service, Arrígorri seems like a strong contender, provided the minor inconsistencies are addressed.