Located in Granada, Spain, VALI PARK RECOGIDAS is described as a 'Salones de Juego y Apuestas Deportivas,' primarily functioning as a gaming room with a focus on slot machines and sports betting. It's important for visitors to note that while listed as a casino, several patrons clarify it's more accurately a 'games room' or a 'cafe with slot machines' rather than a traditional, comprehensive casino experience.
For those looking to place a bet, VALI PARK offers opportunities for sports betting, which one user highly praised as a "very good place to make a bet." However, the gaming machine aspect receives mixed feedback:
This is where reviews diverge significantly. While one user mentioned a "normal friendly welcome," a notable experience highlights potential issues:
One detailed account describes a concerning incident where a machine malfunctioned and swallowed a €10 bill. The subsequent attempt to resolve the issue revealed significant customer service challenges:
Regarding value, one review simply stated, "It was expensive." This suggests that the cost of playing or the general expenditure might be higher than some visitors expect.
VALI PARK RECOGIDAS presents a mixed bag for potential visitors. It seems to be a viable option for those specifically interested in sports betting or casual slot machine play in a clean, albeit somewhat dated, environment. However, the critical feedback regarding machine issues, customer service, and perceived value should be taken into consideration. Prospective visitors might want to manage their expectations regarding the scope of gaming options and be aware of the potential for customer service challenges if issues arise.
Well, I left with a bad taste in my mouth and I do not recommend anyone entering places like this and now I am telling my experience;We all know that when you enter places like this you will most likely leave empty and losing money but in my case it was "literally"I went with my wife around 11 at night on a Thursday, I put some coins into different machines and finally I found out that for a while in the last one and surprise she swallowed a €10 bill, I told the guy who attended that I suddenly turned it off and on and while I was saying ugh, I don't understand anything and when I turned it off and restarted the machine dialed -10.00 he saw the error (it was that he swallowed the bill) but he said that he was not authorized to give any money to Nobody... I told him to call his manager and look at the security cameras, which had one right behind me.Nothing said that this was impossible, I asked him for a complaint form and after a while I called his manager, apparently he told him to give me the €10 so that I wouldn't complain anymore and at no time did I ask for anything other than my money, I told him that I wanted to continue playing and he told me that he couldn't, that he was going to turn off the machine and that he was sorry... let's see if I have been putting money into a machine and we know that it has a cycle and after leaving money there, some prize could be awarded...Well, nothing, I asked for the complaint form again, the guy didn't know where to go and he was very nervous, he told me to leave my name, ID and phone number so that they could contact me and verify that it was true that I put in a €10 bill after the same machine agreed with me... well, nothingSeeing that he was calling again and it didn't solve anything, I told him not to look any further, I gave him my €10 again and told him that please someone call me and give me explanations...And as of today, they haven't called me or I know anything about my €10. I regret not putting in that complaint form that any business should have on hand.Since I feel scammed by this business.I hope that with this review I help more people like me who went out to have a good time.I'm still waiting for an "Apology" because the €10 was the least.You have to know how to serve a customer and even more so give a simple apology.
This place is not a casino, just a games room, slot machines of which we have no choice!! Lines/amount ect... Normal friendly welcome!!
Cafe with slot machines in the back. It looks a bit old fashioned although it is clean.
