Salón de Juego JOKERBET, located in the vibrant city of Marbella, Spain, operates primarily as a casino, offering a space for gaming enthusiasts. User reviews provide a diverse range of experiences, highlighting both the potential for enjoyment and significant customer service challenges.
For some patrons, JOKERBET has been a rewarding destination. Reviews mention positive outcomes, with one user explicitly stating, "Thank you for the win!" This suggests that the opportunity to win is present, a core appeal for any casino. General positive sentiment regarding service also appears, with comments like "Good service, very good people," indicating that pleasant interactions are possible and that some staff members are highly regarded by visitors.
However, a significant portion of feedback points to considerable issues, primarily revolving around staff demeanor and service quality. Several users reported negative encounters:
Salón de Juego JOKERBET presents a conflicting picture. While the possibility of a winning streak and good service exists for some, the recurring theme of rude or unhelpful staff, particularly concerning specific individuals and responsiveness to customer needs, raises significant concerns. Prospective visitors should be aware that their experience might heavily depend on the staff on duty. Improvements in customer interaction and service training could significantly enhance the overall reputation and visitor satisfaction at this Marbella casino.
First today, store 9 opens, the girl who works today Mila has a bad temper and doesn't know how to talk to customers, she talks as if she were someone from the street, today I play on a machine next to the change machine and I want to change machines and it doesn't work. I told her to turn off and on the machine that doesn't work and she told me that she has to do something more important then I go to the roulette to play waiting for her to not turn off the machine and I told her to charge me for the roulette that I'm leaving. I don't want to be on your turn to play because she doesn't respect to the players and it took a while for him to not collect my prize and I told him pay me later and you collect and he answered that yes, I want to teach him what to do.Another thing at the bar loud laugh people always come in to talk they don't play and the girl laugh loud people lose money and then angry with her they don't want to come in anymore my name George shahadeh I hate place in San Pedro.
Fatal. The blonde girl is rude and didn't want to give me a drink when we were playing with €50 and she said no and no. I won't come back as long as she's here.
