Salón de Juego JOKERBET Guide and Review

Salón de Juego JOKERBET, located in Murcia city, serves as a local casino and gaming establishment. Recent customer reviews offer a mixed, though predominantly negative, perspective on the visitor experience, highlighting key areas of concern regarding service, atmosphere, and cleanliness.
👍 The Positives:
- Historical Cleanliness: An older review, dating back four years, commendably praised the venue's cleanliness, describing it as "very clean, one of the best salons in terms of cleanliness," and a "pleasure" to visit.
👎 The Negatives:
However, more contemporary feedback reveals significant issues that detract from the overall customer experience:
- Staff Conduct and Attitude:
Multiple recent reviews consistently point to dissatisfaction with the wait staff, particularly those working at the bar or during weekends. Customers describe waitresses as "unpleasant," "disagreeable," and treating patrons with "contempt." It's suggested that this poor demeanor is "throwing out many customers," despite their intention to spend money. An unusual and specific complaint also surfaced regarding the presence of waitresses' "boyfriends" in the establishment, allegedly consuming drinks without paying, which contributes to a perception of unfairness.
- Current Cleanliness Concerns:
In contrast to the older positive review, a more recent comment specifically noted that "the toilets are very dirty," indicating a potential decline in hygiene standards or inconsistency in facility maintenance.
- Atmosphere and Environment:
The general ambiance receives criticism, with some visitors reporting a "bad atmosphere," especially when certain individuals (named "Alix or her son" in one review) are present, suggesting specific personnel might negatively impact the vibe. While acknowledged as a "meeting place," it's also described as being notably noisy, with people tending to "shout a lot."
- Limited Beverage Selection:
A minor point raised by one reviewer was the restricted drink menu, specifically mentioning that they "only have Mahou here."
Overall Impression:
Salón de Juego JOKERBET appears to be struggling with consistent customer satisfaction, primarily due to issues related to staff professionalism, facility upkeep, and overall atmosphere. While it may serve as a local social hub, the recurring complaints about service and cleanliness, particularly in more recent reviews, suggest that prospective visitors should temper their expectations regarding the quality of customer interaction and the state of the premises. Addressing these areas of concern would likely significantly enhance the experience for patrons.
The waitresses at the bar treat people with contempt, they are very unpleasant, those who enter are going to leave money, they should be more grateful, they are throwing out many customers, ahh and another thing, the boyfriends, not the waitresses, should not come to the establishment, because they only dedicate themselves to consuming drinks without paying
The waitresses on weekends should be nicer to customers, the toilets are very dirty
They only have mahou here, the people are familiar, but they shout a lot, a meeting place
