Mega Fun Sportsbar La Ribera Can Pastilla (Cafeteria - Restaurant - Live Sports - Bar) S´ Arenal Mallorca Guide and Review
Mega Fun Sportsbar La Ribera, located in Can Pastilla, Palma de Mallorca, positions itself as a versatile establishment aiming to serve as a cafeteria, restaurant, live sports viewing venue, and a bar. Uniquely, it is also classified as a casino, which has significant implications for its patrons.
Overall Experience: A Mixed Bag, Leaning Heavily Negative 👎
Based on recent customer feedback, the overall experience at Mega Fun Sportsbar appears to be highly inconsistent and, for many, quite disappointing. While it attempts to cater to sports enthusiasts and those looking for a casual dining or bar experience, several recurring issues significantly detract from its appeal, particularly in service and value.
Key Criticisms and Areas for Improvement ⚠️
Service Quality and Staff Demeanor 😠
A predominant and consistent complaint revolves around the poor and often rude service. Reviewers frequently mention staff being slow, unpleasant, and exhibiting bad attitudes. Incidents reported include:
- Waiting over 30 minutes for food, then being made to wait even longer to pay because staff were performing cash operations, despite there being two tills and two staff members available.
- A waitress reprimanding customers for using the service bell on the terrace, stating she didn't like it and it made her feel "like a bitch."
- Experiencing "the worst treatment" from a specific staff member, described as rude, cutting, and having a bad face, making customers feel unwelcome. This was noted to be a recurring issue with the same individuals.
Food Value and Quality 🍔📉
The food offering, specifically the club sandwich, has received sharp criticism for being overpriced for its size and quality. One customer detailed a €10 club sandwich that was "just bread" with an "embarrassingly thin slice of chicken" after a 30-minute wait, noting a significant reduction in size compared to previous visits.
Casino Classification and Entry Requirements 🛂
Despite its name suggesting a sports bar or cafeteria, the establishment is classified as a casino. This leads to unexpected requirements, such as passport verification, even for customers seated in outdoor spaces simply trying to watch football. This policy has caused confusion and frustration, with at least one group being forced to leave after placing their order.
Lack of Atmosphere 🌬️
Reviewers have noted a general lack of atmosphere, which is likely exacerbated by the reported rudeness and inefficiency of the staff, contributing to an overall unwelcoming environment.
Potential Positives ✨
On the brighter side, the venue does offer a big screen for watching football, which is a clear draw for sports fans. Additionally, it provides a good selection of beers and snacks. However, these positive aspects are frequently overshadowed by the significant service and operational issues highlighted in customer feedback.
Conclusion
Mega Fun Sportsbar La Ribera aims to be a multi-functional spot for sports viewing, dining, and relaxation. However, consistent reports of poor and rude service, declining food value for money, and the unexpected casino regulations requiring ID checks (even in non-gaming areas) make it a challenging place to recommend. Potential visitors should be aware of these significant drawbacks, especially the ID requirement and the prevalent customer service issues, before planning a visit.
Waited 30 minutes for the thinnest slice of chicken I have ever seen. This is club sandwich for 10 eur? When the burger actually looks good. I have been in the summer club sandwich was literally 2 times bigger. Now just bread. Embarrassment
Negative. Difficult to give a revue as when we sat down to watch the football the waitress came over, took our orders and them asked for passport verification as it was classed as a casino. We were sat in outside space? Had to leave.Positive. Screen was big and a good selection of beers and snacks.
I can only say this today, since the service is always unbeatable, but tonight, which we have already seen more times, does not feel like working or treating the customer well. It's slow and unpleasant. After waiting more than half an hour for a tenderloin nugget, we want to pay and he still tells me that I have to wait, that they are going to do the cash. Do I have to wait any longer??? With two drawers and two users in the box it is solved, being friendly and a good worker is something else.On the terrace there is a bell to call them, well when she came out she asked us if it had been us (different from the previous one... Today the two of them got together) she reproached us that because we were playing that she didn't like it that it made her feel like a bitch.....come on, we come every day and today we are amazed at these two waitresses. And I have written today because it is not the first day that has happened to us with the same waitresses.Tomorrow I pay again.....15 min waiting!!!
We have received the worst treatment I can remember from a person who is in customer service. It is Friday, December 2, 2022 and it is 2:20 a.m. I think the girl's name is María. Rude, rude, cutting and with a bad face. It seems that we have disturbed him with our presence. What a bad experience. We will never return again. This is not the first time this has happened to us with this person. He has treated the other clients well but with us it has been the worst treatment I remember.