Sport bar Cafetería, Apuestas Deportivas, Local de Juego - Punt de Joc ( Son Ferriol) Review

Punt de Joc, located in Son Ferriol, Palma de Mallorca, presents itself as a versatile establishment combining the functions of a sport bar, cafeteria, and gaming lounge. Primarily operating as a casino-type venue with betting facilities and slot machines, it caters to a local clientele seeking a casual spot for entertainment, a quick coffee, or a night out.

Atmosphere and Offerings ✨

This venue is described as a convenient neighborhood bar, well-known among locals. It offers a relaxed setting where patrons can enjoy a cup of coffee with friends or partake in various gaming activities. Reviewers highlight its dual nature, serving as both a cozy cafeteria and a lively betting house.

Key offerings include:

• Cafeteria Service: Perfect for a casual coffee or a drink, especially at night.
• Sport Bar: Likely shows sporting events, though not explicitly detailed in reviews.
• Apuestas Deportivas (Sports Betting): A central feature, with one reviewer explicitly stating it's a "good place to bet."
• Local de Juego (Gaming Lounge): Features slot machines and other gaming options, catering to those looking for a gamble.

The general atmosphere is often noted as good, with drinks and coffee available at what are described as "popular prices," making it an accessible option for many.

Service Experience ☕

Customer service at Punt de Joc elicits mixed but strong opinions. On the positive side, some patrons have lauded the staff for their attentiveness and good treatment.

• Positive Feedback: One reviewer specifically praised a "very attentive Cuban" waiter, highlighting luxury service from certain staff members. The overall treatment by staff is generally commended by positive reviewers.
• Negative Feedback: However, service can be inconsistent. A significant complaint points to a very poor experience where a customer waited 30 minutes for a coffee ("cortado") with no apology or delivery, despite the waiter conversing with others. This indicates potential issues with attentiveness and customer prioritization during busy or less organized periods.

Points to Consider 🤔

While the venue offers a unique blend of services, some concerns have been raised, primarily concerning the clientele and security measures:

1. Clientele Mix: A notable concern is the presence of individuals described as "criminals" who reportedly do not provide identification, despite the establishment implementing an ID check policy. This raises questions about the overall safety and environment for all patrons, particularly in a gaming context.
2. ID Policy: The implementation of an ID check is considered a "good idea" by one reviewer, suggesting an effort towards responsible gaming and security, though its enforcement seems to be a point of contention.
3. Wait Times: As mentioned, long wait times for basic orders can significantly detract from the experience.

Overall Impression 🎯

Punt de Joc in Son Ferriol appears to be a local hub that successfully merges a neighborhood bar and cafeteria with a gaming and sports betting facility. It offers popular prices and, at its best, attentive staff and a good atmosphere for socializing and entertainment. However, potential visitors should be aware of possible inconsistencies in service and the diverse nature of its clientele, which some have found concerning. It's a place where you can enjoy a coffee, place a bet, and interact with locals, but individual experiences may vary.