Casino JOA de Canet Guide and Review
Casino JOA de Canet, located in Peralada, Spain, operates primarily as a casino. User reviews for this establishment present a stark contrast, offering both glowing praise and severe criticism. This suggests that visitor experiences can vary significantly, making it crucial for prospective patrons to consider all facets before visiting.
The Positive Experience: Hospitality & Cleanliness ✨
Several patrons have reported highly positive visits to Casino JOA de Canet, highlighting a welcoming atmosphere and attentive service:
- Atmosphere and Amenities: Many visitors describe the venue as a "Nice place" with a "good bar and coffee shop."
- Staff and Service: The staff are frequently praised as "very kind people." A notable aspect of the service is the occasional offering of "some snack, drink or an ice cream to the players inside the casino," which adds a thoughtful touch to the gaming experience.
- Hygiene: The casino is also noted for being "Clean and hygienic," contributing to a comfortable environment for guests.
The Negative Experience: Service Shortcomings & Facility Concerns 👎
On the other hand, a substantial number of reviews paint a much less favorable picture, pointing out significant issues with the facility, service, and overall value:
- Facility Condition: Some visitors have expressed disappointment with the casino's condition, describing it as "like a stable" and noting that "slot machines are too old." There are also complaints about the place feeling "dirty."
- Customer Service Gaps: A major point of contention revolves around service. Patrons report instances of the bar being "closed" when requesting water for medication, and staff allegedly stating "they don't call the taxi," which can be a significant inconvenience, especially after a late night. Staff have also been described as "rude."
- Cost and Value: The casino has been labeled "Very expensive," suggesting that the cost of gaming and potentially other services does not align with some visitors' expectations or perceived value, especially when coupled with negative service experiences. One user recounted a significant loss of 3000 euro on roulette, which compounded their negative impression of the place.
- Overall Disappointment: The culmination of these issues led one reviewer to call it a "nightmare place," advising others to "Never go there" and suggesting it "must be closed."
Conclusion: A Polarized Perception 🤔
Casino JOA de Canet appears to be a venue that elicits strong, often contradictory, reactions from its visitors. While some appreciate the friendly staff, complimentary treats, and cleanliness, others are deeply dissatisfied with outdated facilities, perceived rudeness of staff, lack of basic amenities like water or taxi assistance, and high costs. Prospective guests should be aware of this dichotomy and perhaps manage their expectations accordingly, especially regarding the age of equipment and the level of auxiliary services offered.
This is not a casino.This is like a stable.Slot machines are too old.I was playing roulett and lost 3000 euro.I wanted water to take my medicine and they said bar is closedI asked taxi.They said they don't call the taxi.It is a nightmare place..Never go there.That place must be closed
Nice place, good bar and coffee shop, very kind people. Sometimes they offer some snack, drink or an ice cream to the players inside the casino. Clean and hygienic.
