Salón de Juego Bahía Guide and Review
Salón de Juego Bahía in Santander, primarily known as a casino, offers a blend of gaming and leisure, albeit with a somewhat inconsistent service record according to recent visitor feedback.
What Visitors Appreciate 👍
Many patrons highlight several positive aspects that make Salón de Juego Bahía an appealing spot for certain needs:
- Relaxed Atmosphere for Non-Gamers: One significant advantage is the presence of a separate bar area from the main gaming room. This allows visitors to enjoy a quiet environment, perfect for watching a soccer game without the direct noise and activity of the casino floor.
- Quality Refreshments: The establishment is noted for its good selection of drinks, including "very good" coffees. For those looking for a bite, tapas, pinchos, and even omelettes are available, making it suitable for breakfast or a snack.
- Commendable Staff (Some): Specific mentions praise certain staff members for their friendliness and professionalism. A particular waitress, Sagrario, was highlighted as a "real delight" for her excellent service and drink preparation.
Areas for Improvement 👎
However, the experience at Salón de Juego Bahía is not universally positive, with some visitors reporting significant concerns:
- Inconsistent Staff Professionalism: A recurring theme in less favorable reviews points to issues with staff attitude. There are reports of waitstaff being in a "deplorable state," "disrespectful to customers," and generally "not very friendly." One severe complaint described an employee as unwilling to work or help, leading to a "surreal" and negative interaction.
- Customer Service Concerns: Beyond general unfriendliness, there were instances of staff lacking respect and creating unpleasant situations, which could detract significantly from a visitor's overall experience.
Overall Verdict 🤔
Salón de Juego Bahía presents a dual face. For those seeking a relaxed spot to enjoy a drink and some simple food, particularly if certain friendly staff members are on duty, it can be a pleasant experience. The thoughtful separation of the bar from the gaming area is a definite plus. However, potential visitors should be aware of the reported inconsistencies in staff demeanor, as these can significantly impact the customer service experience. It appears the quality of your visit may heavily depend on which staff members are serving you.
A great place to grab a drink while quietly watching a soccer game. There's a bar and gaming room next door, but separate for those who want to play. The lady at the bar is friendly and professional. Tapas are also available for breakfast or a snack.
More of the same, waitress, deplorable state, disrespectful to customers and on top of that she says she's going to file a complaint, go away face, I don't want to work, I don't want to help, what a shame for the owner of the establishment, out of 3 he has, a man and a fatal woman, meaningless, surreal
The waitress Sagrario is a real delight, she serves very good drinks and in general a pleasant atmosphere.
Great coffee and possibility of a good omelette or pinchos if the waitress is there
4 stars because there are some workers who are not very friendly, otherwise very good