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pip.dk Review

SwedenMalmö
3.3
37 reviews
Pilestræde 52A, 1112 København K, Denmark
+45 30 21 92 10
Website
09:00 - 16:00
Hours
Monday
09:00 – 16:00
Tuesday
09:00 – 16:00
Wednesday
09:00 – 16:00
Thursday
09:00 – 16:00
Friday
09:00 – 16:00
Saturday
09:00 – 16:00
Sunday
09:00 – 16:00
Play Online
Moderate
Price Range
Inexpensive
€10 and under
Moderate
€10-€25
Expensive
€25-€45
Very Expensive
€50 and up
pip.dk

Located in Malmö, Sweden, pip.dk presents itself as an online casino platform. User feedback paints a somewhat polarized picture, highlighting both enjoyable aspects and significant drawbacks, particularly concerning gameplay and customer service.

👍 The Upsides

  1. Game Variety and Engagement: Some players appreciate pip.dk for being a "good game page." The platform has started to make more "bonus games" which are described as "quite fun" for those who want to jump straight into action. There are also "suitable periods between the launch of new games," suggesting a fresh and updated game selection.
  2. Promotions: A positive aspect highlighted is the provision of "bonus codes every Friday," which can add an element of excitement for regular players. However, it's noted that winning "the big wins" on these codes is "far from always" guaranteed.

👎 The Downsides & Concerns

  1. Gameplay Monotony and Volatility: Several users express significant disappointment with the gameplay. Games are described as "monotonously slow and completely without surprises," leading to a feeling of "total crazy compressed ecstatic boredom." Players are advised to "be aware of how volatile the various games are." Long-term users have reported that it has become "simply impossible to win" compared to when the platform first launched. Additionally, finding information about prizes is reportedly difficult, with them being "hard to spot and gone in 3 clicks."
  2. Customer Service & Account Issues: This is a major area of concern based on a detailed review. One customer reported their account being "closed without valid reason" despite being a long-standing user. Issues arose with ID verification, where the user sent their passport via WeTransfer (due to email security concerns) but claimed the documents were not opened or acknowledged by pip.dk. Promises from customer service to find a solution were reportedly unfulfilled, leading to an abrupt account closure based on what the user states are false accusations of not submitting ID. The user is pursuing legal action due to what they perceive as a lack of cooperation and a false basis for account termination, warning others of the risk of being excluded, particularly if they win a large amount.
  3. Winning Potential: Beyond the general monotony, several reviews indicate a declining chance of winning. One user, playing since the platform's inception, noted a significant change, stating it's now "impossible to win" compared to earlier periods, leading them to no longer recommend the place.

📊 Overall Verdict

pip.dk presents a polarizing experience for its users. While it attempts to offer an engaging online casino experience with new games and regular promotions, the platform faces considerable criticism regarding its gameplay mechanics, which some find dull and unrewarding. More critically, the detailed accounts of serious customer service issues, particularly regarding account closures and identity verification disputes, raise significant concerns about reliability and fairness.

Prospective players are advised to proceed with caution. While a few find pip.dk to be their "favorite site," the strong negative sentiments regarding the difficulty of winning and the grave allegations of uncooperative customer support and unfair account practices suggest that it may not be "worth wasting money on" for those prioritizing a secure and trustworthy gaming environment.

Helle Mader
Helle Mader

Generally a good game page, however, you have to be aware of how volantile the various games are. They have started to make more games like the various bonus games and it is quite fun if you want to go straight in there. Suitable periods between the launch of new games and cozy with bonus codes every Friday. However, it is far from always that you win the big wins on those codes.

April 2025
Frank Nysom
Frank Nysom

it's very difficult to describe in words, - have a lot of experience with danish, royal, tivoli, rød25, spilnu, mr green.. and so on... but have never experienced this mood of total crazy compressed ecstatic boredom, think that it can perhaps be used for mindfulness or other forms of meditation, the games are monotonously slow and completely without surprises, in addition you could have a look at the prizes... but alas, they are hard to spot and is gone in 3 clicks...my assessment is; definitely not worth wasting money on...and don't do it again!!

October 2022
Ruben
Ruben

Lukker konto uden gyldig begrundelse.Jeg har fået lukket min konto, selvom jeg har været kunde siden begyndelsen. Min konto er efter sigende blivet lukket fordi jeg ikke har sendt billede af mit pas i tide, selvom afgørelsen fortæller noget andet. De har to gange fået tilsendt mit pas via WeTransfer, fordi mail ikke er sikkert, samt mit forsikringsselskab ikke tillader at jeg sender pas på mail. Jeg har rykket dem flere gange for at åbne dokumentationen uden svar.Min konto er altså hermed lukket, fordi jeg ikke har sendt billede af pas i tide. Selvom jeg har dokumentation for at jeg netop har sendt billede, som ikke er blevet åbnet. De kan altså blot sige at de Ikke har modtaget dit id, og så nægte at åbne kontoen igen, fordi man ikke har sendt dokumentation i tide.Jeg er ligeledes blevet lovet en løsning hvor de skriver følgende:Kære RubenJeg har læst din besked.Kan jeg bede om din tålmodighed indtil på mandag? Så lover jeg at vende tilbage. Jeg er sikker på at vi nok skal finde en god løsning 🙂Hvidvask-reglerne er med tiden blevet meget strenge og omfattende, så der er nogen gange nogle ting vi er forpligtede til at verificere, og det er faktisk fordi at du er en af vores rigtig gode kunder.Men jeg snakker lige med vores afdeling og så lover jeg at vende tilbage.Jeg håber du får en dejlig weekend 🙂--------Det lyder jo godt, men han vendte ikke tilbage, i stedet blev min konto lukket. Man kan da ikke love at vende tilbage med en løsning, uden at gøre det. En aftale er en aftale, og så i stedet lukke kontoen med begrundelse at jeg ikke har ville sende billede af mit pas.Det fremgår i afgørelsen at jeg nægtede at sende dokumentation i form af pas eller kørekort, men det er jo løgn.De vil ligeledes ikke forholde sig til den dokumentation jeg har sendt dem, men svare blot: "Vi vil fremadrettet ikke besvare flere henvendelser vedrørende sagen."Det er derfor ikke lykkes mig at få dem til at forholde sig til dokumentationen som modsiger deres argumenter.Det er altså sådan de behandler en af deres "rigtig gode kunder" og jeg er derfor nødsaget til at trække dem i retten med mit erstatningskrav, samt lukning af konto på forkert grundlag, da Pip ikke er samarbejdesvillige.Jeg kan kun fraråde andre at spille hos pip, hvis man vil føle sig sikker. Du risikere at vinde et stort beløb og så blive udelukket uden gyldig begrundelse, hvor de blot opfinder deres egen begrundelse, som de sender til Spillemyndighederne. De håber så at man ikke vil gå videre med sagen.Trist at det skal ende på denne måde. Jeg kan ikke engang gennemskue hvad det gavner dem.Iøvrigt må de ikke benytte hvidvask som begrundelse for at skulle have billede af pas.

April 2024
Thea Lynge
Thea Lynge

Pip.dk is my favorite site for online games.

April 2025
Randi Margrete Jonassen
Randi Margrete Jonassen

Heg have been playing on pip since they started and back then I could win once in a while, but in the last while pip has changed a lot it is simply impossible to win with them anymore.Wouldn't recommend this place anymore.

September 2019
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