Admiral Casino: Brighton London Road Review

Admiral Casino, situated on London Road in Brighton, United Kingdom, is a gaming establishment that, according to various user reviews, offers a mix of experiences. While primarily a casino, one review suggests it might also incorporate other facilities like sunbeds, implying it could be more of a general entertainment or gaming arcade.

Operating Hours & False Advertising ❌

A significant and recurring point of contention among recent visitors is the casino's advertised operating hours. Despite online information and signage often suggesting it is a 24-hour venue, multiple patrons have reported finding it closed during morning hours. Reviewers like Jackie Jones and Star Dempsey explicitly state that the casino is closed until approximately 10 AM for maintenance or other reasons. This inconsistency between advertised and actual operating times has led to considerable frustration and disappointment, with users feeling it amounts to "false advertising" due to the lack of clear communication at the premises or online regarding these daily closures.

Customer Service & Venue Experience 🤔

Feedback concerning staff and the general customer experience is varied but leans towards the negative:

1. Staffing and Favoritism: One older review from Emma Salcombe mentioned "limited staff" and a perception of staff having "favourite customers," which can create an uneven and less welcoming atmosphere for all visitors.
2. Compensation for Broken Machines: A notable concern raised by Emma Salcombe was that "if a machine breaks no compensation is offered," leaving customers without redress for interrupted gameplay.
3. Temperature Checks: A reviewer named BigHitBox expressed strong dislike for the practice of staff "pointing a laser" at them to check their temperature, finding it intrusive and requesting that the practice cease. This indicates a potential discomfort with certain operational protocols.
4. Cleanliness & Perks: On a more positive note, Emma Salcombe did describe the venue as "Clean," and mentioned that staff sometimes "offers free drinks," which are appreciated amenities.

Gaming Experience & Win Rates 🎲

The primary draw of a casino is the gaming experience, and here, too, opinions are critical. Yordan Popov, in a recent review, bluntly stated, "Don't play there You don't have a chance for win." This reflects a common sentiment among some casino-goers regarding the perceived fairness and payout rates of the machines.

Conclusion: Consider Before Visiting ⚠️

Admiral Casino on Brighton London Road appears to be a mixed bag. While it offers a clean environment and occasional free drinks, the most prominent and consistent negative feedback revolves around its misleading 24-hour advertising and subsequent morning closures. Other significant concerns include perceived staff favoritism, a lack of compensation for broken machines, intrusive temperature checks, and a sentiment among some players that the games offer very low chances of winning. Prospective visitors, especially those planning early morning visits, should be aware of these reported operational and service issues before making their trip.