Grosvenor Casino Guide and Review
Grosvenor Casino in Dundee consistently receives high praise from its patrons, establishing itself as a top destination for a night out. Reviews highlight a winning combination of excellent service, a vibrant atmosphere, and quality food and drink offerings, making it a highly recommended spot in the city.
Exceptional Staff & Service 👏
One of the most frequently lauded aspects of Grosvenor Casino Dundee is its dedicated and friendly staff. Customers consistently commend individual team members for their outstanding contributions:
- Iona (Bartender): Described as "absolutely outstanding," "amazing," and "super friendly and engaging." Her cocktails are noted as "spot on," ensuring everyone at the bar is "well looked after."
- Chloe (Staff/Server): Praised for being "extremely kind and welcoming," possessing "lovely manners," and being "really helpful." She ensures food orders are "spot on," contributing to a "very happy" customer experience.
- Alec (Dealer): Recognized for providing "brilliant service," being "so friendly, so kind," and even having "great taste in shoes."
- Angus (Staff): Mentioned as a "lovely guy," contributing to a positive overall impression.
The collective effort of the staff creates a welcoming environment, with reviewers consistently noting the general staff as "friendly and welcoming." This commitment to customer service clearly enhances the overall experience for visitors.
Atmosphere, Food, and Drinks 🍹
Beyond the exceptional service, Grosvenor Casino Dundee offers a fantastic environment for a night out. The "great atmosphere" is frequently highlighted, contributing to an "enjoyable experience" for couples and groups alike. Patrons also appreciate the quality of the refreshments:
- The bar serves "great pints" and even showcases "great Guinness art."
- Cocktails crafted by the skilled bartenders are described as "spot on."
- The food receives positive feedback, with one reviewer stating it was "really great!"
Overall Experience & Recommendation ✅
Visitors consistently report having a "fantastic experience" and an "excellent time" at Grosvenor Casino Dundee. The combination of a lively atmosphere, top-notch service from friendly and engaging staff, and quality food and drink makes it a highly recommended venue. Whether you're looking for a night of gaming, a relaxing drink, or a pleasant meal, this casino delivers on all fronts.
My wife and I were served by Chloe and they were very friendly and accommodating. Cocktails were 10/10. Good job Chloe!
iona was absolutely outstanding, angus seems like a lovely guy and i think he would like me. great pints and great guinness art. angus is very lucky
Had a fantastic experience at Grosvenor Casino! The atmosphere was great, and the staff were all friendly and welcoming. A special shoutout to Miss Iona, the bartender—she was absolutely amazing! Her cocktails were spot on, and she made sure everyone at the bar was well looked after. She’s not only skilled but also super friendly and engaging, which made the evening even better. If you’re visiting, definitely stop by the bar and let her work her magic. Highly recommend this place!
Had an excellent time here. Your staff member Chloe was extremely kind and welcoming. She had lovely manners and was really helpful. I would definitely come back in the future. Would highly recommend 😀
My wife and I really enjoy coming here for a night out. Great atmosphere. Specifically really appreciate Alec (dealer), he is so friendly, so kind and always brilliant service. Plus great taste in shoes. Thank you Alec and Grosvenor team for always an enjoyable experience.