Genting Casino Salford Guide and Review
Genting Casino Salford, located in Liverpool, is a casino that consistently receives mixed feedback from its patrons. While it boasts a reputation for friendly staff and a cozy atmosphere, its smaller size and certain operational aspects frequently come under scrutiny from visitors.
The Positives â¨
One of the most frequently praised aspects of Genting Casino Salford is its staff and customer service. Many reviewers highlight the exceptional friendliness and helpfulness of the team, particularly the drink servers who are noted for their attentive service. Free tea and coffee are also a welcome amenity, adding to the comfortable experience for many. The casino offers plenty of parking, which is a significant convenience for guests.
For those who appreciate a more intimate setting, the casino's smaller scale is often seen as a plus, contributing to a "friendly" and "nice atmosphere" where staff regularly take drink orders at tables, making patrons feel looked after. This personal touch seems to resonate well with a segment of its clientele.
Areas for Improvement đ§
The casino's compact size, while appreciated by some for its intimacy, is also a recurring point of concern. Several reviews mention a "very small casino" with "few choices of machines" and a "lack of games on electronic roulette." This limited selection can sometimes lead to a "lack of atmosphere" for those seeking a more vibrant or varied gaming experience.
Facility maintenance also appears to be an issue, particularly concerning the disabled toilet, which one user reported as frequently used by everyone, lacking toilet paper, and having a wet floor. This raises concerns about accessibility and basic hygiene standards.
While staff generally receive high praise, there's a notable, severe complaint regarding management and security. One reviewer expressed feeling "uncomfortable to play" and viewed as a "thief" by security after significant losses, suggesting a potentially unwelcoming or distrustful environment for some long-term players.
Overall Impression
Genting Casino Salford presents itself as a more modest and intimate gaming venue compared to larger establishments. Its strengths lie in its dedicated and friendly service team and convenient parking. However, prospective visitors should be aware of its limited game selection due to its size and the potential for maintenance issues in facilities. While many enjoy its friendly vibe, a singular, strong negative experience regarding management and security suggests inconsistent customer relations for some patrons. It's a place that seems to thrive on personal connection rather than extensive gaming options or a bustling atmosphere, making it suitable for those who prefer a quieter, more personal casino experience.
Very good service especially the lady who always ask me do I need any drinks ? I am a customer at their Portland st customer so from now on I will customer and playing in this branch .one wordGREAT SERVICE. THANKS
The nicest bunch of drink servers you'll ever come across, Grovenor casinos take note. One star less only because of lack of games on electronic roulette, it's a small casino so sometimes lack atmosphere. Plenty of parking
Not good management we are always not comfortable to play last year to now i lose more the n 35k but looking đ live we are thief security
Lovely people and free tea and coffee. Being a disabled person the disabled toilet is being used by everyone there was no toilet paper in there and the floor where you have to put your feet is always wet through. You dont know what you are putting your in xxx
Very small casino with few choices of machines. One staff member deserves a bonus due to their friendliness and helpfulness. Think her name was pam. Lovely lady.