Wynn Mayfair Review

Crown London, located in the vibrant city of London, United Kingdom, primarily operates as a casino, yet it offers far more than just gaming tables. User reviews paint a picture of a venue that generally excels in atmosphere and service, often lauded as one of the best in the city. However, a significant dissenting voice highlights serious concerns regarding discrimination.

The Ambiance and Service ✨

Many visitors are consistently impressed by the overall experience at Crown London, describing it as a truly special place:

1. Stunning Design: The casino is frequently praised for its aesthetic appeal, with terms like "beautiful place" and "nicely designed" recurring in feedback. It's even called "one of the best if not the best casino in London city" for its luxurious setting.
2. Exceptional Service: The standard of service often receives glowing reviews. Guests have described the experience as "second to none," highlighting "hospitable and welcoming staff" who are deemed "first class."
3. Exclusive Feel: The venue is appreciated for providing a sense of "privacy," contributing to its reputation as a "very special place" that offers a premium experience.
4. Events and Dining: Beyond gambling, Crown London is a popular choice for various events, such as Christmas drinks, where the service and standard were highly appreciated. Its lunch service also comes highly recommended, known for "A* service," though guests acknowledge its higher price point.

The Gambling Experience 🎲

For those interested in its primary function as a casino, the feedback is largely positive:

1. Fair Play: One enthusiastic reviewer explicitly states it's a "great fair casino" where "games are fair," which is a crucial aspect for any gaming establishment.
2. Welcoming Atmosphere: The general sentiment among gamblers is that it is a "delight to visit," indicating a comfortable and enjoyable environment for gaming.

Areas for Concern ⚠️

While the majority of reviews are positive, one user reported a severe negative experience that stands in stark contrast to the widespread praise. This review alleges unfairness and discrimination, specifically mentioning "racism vibes" and issues with a manager named Shawn, describing the individual as "insane" and acting "against Arabs for no reasons." This serious accusation is an important point for potential visitors to consider.

Overall Verdict

Crown London generally impresses as a high-end casino offering a luxurious environment, exceptional service, and a positive gaming experience, often hailed as one of London's premier venues. It excels in creating a special atmosphere for both gambling and social events, including dining. However, the serious accusation of discrimination against certain patrons is a critical piece of feedback that highlights an area where the establishment faces significant scrutiny.