Admiral Casino: Durham, situated in the vibrant city of Newcastle upon Tyne, United Kingdom, is a casino that has garnered varied feedback from its patrons. While the majority of reviews highlight positive aspects, particularly regarding staff and cleanliness, one notable concern has been raised.
A recurring theme across multiple positive reviews for Admiral Casino: Durham is the exceptional quality of its staff. Patrons consistently describe the team as "very friendly," "attentive," and "super friendly." One reviewer specifically commended staff members "Iian and lady with injured foot," noting how their professionalism and care made the visit a "pleasure" and encouraged a definite return. This suggests a strong focus on customer service and a welcoming atmosphere cultivated by the casino's employees.
In addition to the hospitable staff, the casino's physical environment also receives high praise. Visitors frequently describe the venue as "very clean" and emphasize a "warm and very clean" ambiance. This dedication to maintaining a pristine and inviting space contributes significantly to a comfortable and enjoyable experience for guests.
Despite the generally positive feedback, a significant negative experience was reported by one patron. A one-star review strongly advised others "To be avoided," making a serious claim that the casino "Don't make payments. Just take the money." This accusation of financial impropriety stands as a stark contrast to the positive comments. While this appears to be an isolated incident among the provided reviews, it is a critical piece of feedback that potential visitors should be aware of when considering Admiral Casino: Durham.
Admiral Casino: Durham generally presents itself as a welcoming and well-maintained establishment, largely driven by its friendly and attentive staff and a clean environment. The consistent positive remarks about customer service indicate a strong commitment to guest satisfaction. However, the presence of a serious, unverified claim regarding payment practices is a notable point of concern that prospective visitors might wish to consider. For those seeking a casino experience in Newcastle upon Tyne, Admiral Casino: Durham offers a typically pleasant atmosphere and good service, with the caveat of this singular serious allegation.
Very friendly and attentive staff. Iian and lady with injured foot made our visit a pleasure and will definitely return next time we are in Durham.
To be avoided. Don't make payments. Just take the money. I hope that one day you will pay the law and the money you don't have.
