Located in the heart of Nottingham, Admiral Casino at Bulwell Market Place presents itself as a local spot for casino enthusiasts. User reviews offer a diverse picture, highlighting both the perks and the potential pitfalls of this gaming venue, part of the wider "Luxury Leisure" group.
For many visitors, Admiral Casino offers several attractive benefits that enhance the gaming experience. Convenience appears to be a significant draw, with users frequently mentioning the availability of free parking spaces nearby, a welcome advantage in a busy market area. Inside, patrons appreciate the provision of free drinks, adding value to their visit.
The casino boasts a "lots of slots machines", ensuring a variety of choices for those looking to try their luck. Some enthusiastic reviewers have even noted a personal perception of "greater winning odds" at Admiral compared to larger casinos like Grosvenor or Alea, though this remains an individual experience.
The overall ambiance is often described positively, with one reviewer praising a "friendly atmosphere" and another specifically commending the "great staff". Visually, the interior is noted as being "very nicely decorated", contributing to a pleasant environment for players.
Despite the positive feedback, Admiral Casino faces strong criticism regarding its operational practices and perceived fairness. One highly negative review points to a concerning issue of alleged "corruption", claiming a system of "one rule for one customer and another for another". A key example cited is machines being left with "reserved signs for certain customers for days", suggesting preferential treatment that could undermine the experience for general patrons.
Concerns also extend to staff professionalism. It was reported that staff members were heard discussing how much another customer had spent on a machine, an act deemed "unprofessional" and a breach of privacy. This contributes to the impression that the company, Luxury Leisure, is seen by some as primarily caring "only about money" rather than the well-being of its staff or customers, leading to what one reviewer colorfully described as "EastEnders type of drama" within the venue.
While not explicitly negative, one reviewer who only used the toilets observed "lots of noise and people gambling there money away", which is typical of a casino environment but highlights the intense nature of the activity within.
Admiral Casino in Bulwell Market Place presents a dichotomy of experiences. On one hand, it offers appealing amenities such as free parking and drinks, a wide array of slot machines, and a generally friendly atmosphere with commendable staff, leading some to perceive better chances of winning. On the other hand, there are serious accusations concerning fairness, preferential treatment, and staff professionalism that could significantly detract from the experience for many.
Prospective visitors should weigh these varied perspectives. While some may find it a rewarding and enjoyable gaming spot, others might encounter issues that impact their trust and overall satisfaction with the establishment.
Having given this company another chance to see if things are different at another one of the companies venues I can honestly say no. They are the most corrupt company I’ve ever seen. One rule for one customer and another for another customer. For example they leave reserved signs on machines for certain customers for days. Staff talking to customers about how much another customer has spent on a machine sorry but you don’t do that. It’s unprofessional and just adds to the fact Admiral or “Luxury Leisure” only care about money. They don’t care about their staff or customers because if they did they clearly would do something about the EastEnders type of drama that goes on in the venue.
Free parking spaces close to admiral, free drinks, lots of slots machines, winning odds are greater than at big casinos ( my own experience) , like grosvenor or aleea casino
It's ok from the outside only pop in once to use the toilets looks very nicely decorated lots of noise and people gambling there money away I don't condemn it but I don't gamble my salf.only for fun
