Anytime Laundry Review

Despite being listed with a primary type of "casino," user reviews overwhelmingly indicate that Anytime Laundry in Council Bluffs, United States, operates primarily as a well-equipped laundromat. This review synthesizes user experiences to provide a comprehensive look at what patrons can expect.

Overall Rating & Impression

Anytime Laundry has historically received high praise from its customers, boasting an average rating of 4.2 out of 5 stars from the provided reviews. Many users highlight its cleanliness and the exceptional service provided by its staff as major draws. However, a recent review points to a concerning decline in ambiance and safety, indicating a mixed current perception.

Key Strengths & Features ✨

Users frequently commend Anytime Laundry for several positive aspects that contribute to a generally pleasant laundry experience:

1. Spotless Facility: Multiple reviews emphasize the laundromat's remarkable cleanliness. Patrons consistently report that the facility is "ALWAYS clean" and "always well maintained." Even when the parking lot might accumulate trash, dedicated staff members are noted for actively cleaning it.
2. Outstanding Customer Service: This is a recurring and highly praised aspect. Staff members like Renee and Shilo are frequently singled out for being "the BEST personnel," "super sweet," and exceptionally helpful, treating "all the customers like they are the only one." Another reviewer highlights an attendant who provided liquid tide when needed, showcasing outstanding customer care. This level of service is often described as "hard to come by." ❤️
3. Modern & Well-Equipped: The facility is described as "up to date on technology," offering a substantial number of washers and dryers (approximately 50 washers and 48 dryers) with a wide range of capacities, from 20lbs up to 77lbs. This makes it particularly suitable for washing large items like "king comforters and larger blankets/quilts." The convenience of using credit cards for payment is also a significant and appreciated feature. 💳
4. Comfort & Amenities: For customer convenience, the laundromat provides ample seating with "several benches that will accommodate 21 individuals," "12 tables to fold and sort laundry," and carts for easy transport of items. Separate, well-maintained men's and women's bathrooms are also available. 🚽
5. Entertainment Options: A unique feature for a laundromat, Anytime Laundry offers "video gambling machines" and "two large wall mounted television for entertainment," providing a distraction during longer laundry cycles. 📺
6. Convenient Location: Situated on 90th Street, just south of Arby's, the location is noted for being within walking distance of "plenty of places to eat, get your car worked on or to shop," adding to its overall convenience.

Areas for Improvement & Concerns 🚬

While many experiences are positive, one recent review indicates a significant negative shift that potential patrons should be aware of:

1. Decline in Safety and Environment: A concerning review from three months ago notes that the facility has been "slowly getting worse." Specifically, it mentions that the laundromat now allows "homeless people stay all night long and eat out of the trash cans from businesses around like Popeyes." This has led to the laundromat smelling "like an ashtray" and patrons reportedly no longer feeling safe, prompting them to consider finding a new location. This suggests a potential change in management policy or oversight that could negatively impact the customer experience.
2. Parking Lot Upkeep: Although staff are noted for actively cleaning the parking lot, one review did mention it "gets a lot of trash," suggesting that external cleanliness can still be an ongoing challenge.

Conclusion

Anytime Laundry has historically been a highly-regarded laundromat in Council Bluffs, praised for its cleanliness, modern equipment, and exceptional customer service. Its extensive amenities, including large capacity machines, convenient payment options, and on-site entertainment, make it a strong contender for anyone needing laundry services. However, the recent negative feedback regarding safety, cleanliness issues stemming from vagrancy, and the overall environment raises a significant concern that prospective and current patrons should be aware of. For a clean, efficient laundry experience with great staff, Anytime Laundry has traditionally delivered, but recent developments warrant caution and a potential re-evaluation by management.