The STRAT Hotel, Casino & Tower stands as an unmistakable beacon at the northern end of the Las Vegas Strip, renowned for its towering structure and thrilling attractions. As a primary casino destination, it offers a full Las Vegas experience, from gaming to dining and entertainment. Based on recent guest experiences, The STRAT presents a compelling blend of value, dedicated service, and diverse amenities, though some areas could benefit from attention.
Many visitors praise The STRAT for its excellent value for money, especially when compared to other hotels on the bustling Strip. Guests frequently highlight the rooms as being comfortable and a good deal. Those who stayed in newly renovated rooms reported a "wonderful experience," suggesting that these updated accommodations significantly enhance the stay.
A recurring theme in positive reviews is the staff's dedication and helpfulness. Instances of amazing customer service, such as the lost and found department going above and beyond to ship forgotten items, or staff being accommodating with late check-outs and pool access for guests with late flights, truly stand out. This commitment to guest satisfaction makes a significant difference for many visitors.
The STRAT offers a variety of experiences beyond just the casino floor. The LA Comedy show received positive remarks for featuring genuinely funny comedians. Dining at establishments like Chi, an Asian restaurant, was described as having "very tasty" food with decent pricing for main courses, though alcoholic beverages were noted as being quite expensive. The presence of varied food and entertainment options contributes to a well-rounded stay.
The casino itself is generally considered "decent" and well-laid out, with a "circular" design that minimizes walking distances. A top tip from a local visitor is to get a players card. This can unlock valuable perks such as free play money, discounts on dinner, and complimentary drinks at the bar, significantly enhancing the gaming experience and overall value.
While situated at one end of the Strip, which means transportation is often necessary for exploring central attractions, some guests appreciated being "a little off the strip." This can offer a slightly less chaotic environment. Furthermore, the availability of free parking for locals is a definite bonus, making it an attractive option for area residents looking for entertainment.
One significant point of contention for some guests is the standard room amenities. A notable complaint was the absence of a fridge in basic rooms, requiring guests to pay an "overpriced upgrade" for this common convenience. Additionally, one reviewer reported a "terrible smell" in hallways and rooms, along with "outdated amenities," which led to a very disappointing stay. This suggests an inconsistency in room quality, potentially between renovated and non-renovated sections.
Beyond the high price of alcoholic drinks already mentioned, some guests noted a lack of adequate waitresses on the casino floor, often necessitating a trip to the bar for drinks. While overall customer service is highly praised, there were minor complaints about things needed for the room taking "a while," indicating some operational delays. Poor service during check-out, where a negative experience was met with a "meaningless 'sorry'" and no follow-up, also highlighted a potential area for staff training.
The STRAT Hotel, Casino & Tower largely earns high marks for its affordability, dedicated staff, and diverse entertainment options that extend beyond its iconic tower. It's an ideal choice for travelers seeking good value, a strong focus on customer service, and access to unique attractions like the tower experiences, even if it requires some planning for Strip exploration. However, potential guests should be aware of the varying room quality and consider inquiring about renovated rooms, as well as budgeting for on-site beverages. Despite a few minor drawbacks, the overall consensus points to a highly recommendable experience for many, with numerous guests expressing a strong desire to return.
Would definitely book again. I genuinely forgot something about my hotel room I was staying at. Thankfully they were able to ship my stuff to my address for a small fee but unfortunately my card declined, for whatever reason. Jessica from lost and found did not have to but did me the solid to still ship it to me. May God bless her.
I am a local, and we went to the Stratosphere for a comedy show at LA Comedy and dinner at Chi.We enjoyed the whole experience. Chi had a limited Asian menu, but the food was very tasty. The price range was in the $20's which is a decent price now a days. However, alcoholic drinks are almost the same price as the dinner, $12 beer up to &18 per coctail.We got the comedy show tickets through Group On, and the comedians were actually funny.We did gamble a bit while we were there and had a little luck. I would suggest getting a players card for some decent perks. We got some free play money, money towards our dinner, and 2 free drinks at the bar.The casino is circular, so there wasn't a huge walking distance. The parking is free for locals. Chi restaurant was close to the parking garage, but the LA comedy theater was at the furthest point.My only complaint is they do not have enough waitresses on the casino floor, so we got our drinks at the bar.Due to our positive experience, I would go back again.
I am an out of towner, but my friend who lived in Vegas booked this hotel for all four of us to stay. We stayed in a newly renovated room with double queen beds. It was a wonderful experience. The only knock I had was needing things for our room and it taking a while. The customer service is amazing though. They really take care of their guests. I had a late flight. The staff was helpful in giving me a late check out, then letting me hang out by the pool. It’s a little off the strip, which I liked. I would absolutely come back to this hotel.
We had an awesome time our server. Katie was excellent. She was very attentive to my children while I was able to just enjoy relax from my day. The only issue arose after we left the pool area. Upon changing after the pool, I found out I was missing an outfit that I came to the pool with.I have been given the runaround trying to see if anybody can check on the outfit. I kept being referred to lost and found.We were not in town long. I was there when the lifeguard came down with what was left from the pool area on Mother's Day. The next day nobody could check or care because the pool was closed due to high winds.so I'm going to chuck it up as a loss. Customer service is not finder friendly. if you're looking for anything that you may have, they're going to do a generic roundabout of what is left over at the end of the day. I would come back, just minus any extra clothing I may have needed. Great time, great food and bevies. The end.
Truly dining at the top of the worldReview:Dining at Top of the World was exactly that—top of the world. I went with my culinary arts group, and we sampled nearly everything on the menu. Every single dish delivered. The oysters were possibly the best I’ve ever had—fresh, flavorful, and absolutely unforgettable. The wagyu steak with blue cheese crust? Hands down the best steak of my life. Tender, rich, perfectly cooked.From appetizers to desserts, nothing disappointed. Each course had incredible flavor, balance, and presentation. It was a standout experience for all of us as culinary students.Oh—and yes, the view is pretty cool too ;)