Located in New Orleans, the River Parish Truck Stop and Casino offers a unique blend of services, catering to both gamers and professional drivers. User reviews paint a picture of a facility with distinct strengths and weaknesses depending on which aspect you're utilizing. While its primary type is a casino, the truck stop component receives significant, often critical, attention from those who've visited.
For those drawn by the allure of gaming, the casino at River Parish generally garners positive feedback. Patrons describe it as clean and enjoyable, providing a comfortable environment for play. Reviewers highlighted the great customer service from the staff, creating a welcoming atmosphere. The appeal is further enhanced by features like daily cash drawings, offering an extra incentive to visit and try your luck. Many found it a relaxing place to unwind and potentially win.
However, one review noted an external issue, mentioning "tag along begging" which can detract from a peaceful gaming experience, suggesting an environment where patrons might be approached for money outside the casino itself. Another review, while praising the service overall, raised a concern about night security not assisting females when exiting, indicating a potential area for improvement in patron safety protocols.
The truck stop aspect of River Parish presents a more mixed, often challenging, experience for professional drivers.
A recurring theme in reviews is the significant difficulty in finding truck parking. The lot appears to be primarily designated for local drivers who pay monthly or yearly rates, leaving very limited or "some open areas" for transient drivers seeking an overnight spot. This often results in a struggle to secure parking, with one reviewer stating it's "Ok place to park if you can find a spot," emphasizing the scarcity.
The fuel services also appear to be limited. One user noted that "maybe 2 pumps working with only diesel available," which can be a considerable inconvenience for drivers needing other fuel types or facing long wait times. The convenience store is described as offering "not much," specifically lacking hot foods, which is a common expectation at truck stops. There seems to be a general consensus that the store's offerings are quite sparse.
In terms of location, the truck stop is noted for having "nothing really within walking distance." This means drivers seeking amenities or dining options beyond what the truck stop offers would likely need transportation, adding to the inconvenience.
Despite some of the operational challenges, the customer service from the staff within the establishment receives commendation. Reviewers specifically mentioned "love the service of all the people there" and "great customer service" in the casino area. This suggests that the people working at River Parish strive to provide a positive interaction, even if the physical amenities have limitations.
Based on user feedback, several areas could enhance the overall experience at River Parish Truck Stop and Casino:
River Parish Truck Stop and Casino appears to be a reasonably good destination for those primarily seeking a clean and enjoyable casino experience, complete with good customer service and potential cash drawings. However, for truckers relying on it as a full-service stop, the experience can be frustrating due to limited parking, restricted fuel options, and a basic convenience store. It's a place that caters to two different audiences with varying degrees of success.
This rating is only about the truck stop part of this business. The parking is only for local drivers who pay monthly or yearly parking rates. There is some open areas where you may be able to park a truck and trailer for the night. There is maybe 2 pumps working with only diesel available. I have never been in the restaurant or casino.
Ok place to park if you can find a spot. Lots of locals park here. Not much to say about the convience store. No hot foods. Nothing really within walking distance.
Clean bathrooms clean casino, enjoyable s long as ya dont have a tag along begging sternly for your $$ you got left for you to play. Went back alone had a great time peacefully
I love the service of all the people there, however, I don't like the fact that the night security doesn't assist females when they're exiting...
Great customer service, daily cash drawings, WIN while you relax.💲💲I encourage you to visit.💲💲