Harrah's Philadelphia Casino and Racetrack stands out as a convenient local casino offering a variety of gaming and dining options, complemented by the significant perk of free parking. While it provides a generally positive experience for many visitors, there are a few areas where improvements could elevate the overall guest satisfaction.
The casino features a range of slot games and a central area for table games, catering to diverse gaming preferences. Reviewers noted a generally clean and friendly atmosphere. However, there's a recurring comment about the ventilation, with some wishing for better air quality.
The level of busyness seems to vary, with one reviewer finding it "pretty quiet, even for the weekend," while another observed it was "packed." The slot selection is often praised, though one user candidly mentioned they "didn't pay out at all" during their visit, which is a common, albeit subjective, casino experience.
Harrah's offers several dining options, including two sit-down restaurants and a fast-casual type place. The food court is a highlight, open 24 hours, which is a major convenience. Food quality generally receives positive remarks, with pizza being a popular choice among visitors. One reviewer enjoyed an "okay tasting turkey club sandwich" but eyed the pizza for their next visit.
For sports enthusiasts, the casino provides big screens for watching NFL games, paired with "oversized, comfortable chairs with pull-up trays," creating a cozy and engaging viewing environment.
A notable sentiment among long-time visitors is a desire for the return of a dedicated club or lounge, such as the former "Diamond Club" or "Star Club," which would enhance the amenities for loyal patrons.
One of Harrah's significant advantages is its free parking, which requires no validation. This eliminates a common hassle associated with casino visits and is highly appreciated by guests.
However, an area requiring attention is the drink service. A "Diamond Elite member" expressed frustration over waiting almost an hour for a drink, despite the ability to order from slot machines, suggesting a need for more efficient "live servers" to handle transactions more swiftly. Another minor inconvenience noted was the rewards desk not opening until 12 pm on Saturdays, which can affect early arrivals seeking player's cards.
Harrah's Philadelphia Casino and Racetrack serves as a solid option for a local casino experience, offering good gaming variety, convenient 24-hour dining, and hassle-free parking. While the atmosphere is generally welcoming, addressing service efficiency for drinks and considering improvements in ventilation could further enhance the visitor experience. Many visitors express an intent to return, highlighting its appeal as a regular entertainment spot.
Nice local casino with a range of slot games and table games in the center along with two restaurants and a fast-casual type place while we were there (Friday/Saturday). The casino was pretty quiet, even for the weekend, and parking was free. Be aware that if you need a player's card, the rewards desk is not open until 12pm on Saturday. Wish they had better ventilation!
It’s packed in here tonight. The music is nice and the slots are OK. But the food is good. just wish they had a club again. The diamond club was at a star club. They really need one of those there. The food court is The only thing open 24 hours and I love that it’s free parking. You don’t need it validated or stop it anywhere. That’s a good thing. I’m can’t wait to go back this week.
Enjoyed watching NFL games on their big screens. Loved the oversized, comfortable chairs with the pull-up trays. I purchased an okay tasting turkey club sandwich from the market on the main floor. I noticed a large number of casino visitors were eating and buying pizza. I'll try that next time.
As a Diamond Elite member, why am I waiting almost an hour to receive my drink when I can order on my slot machine?? Other casinos have live servers and can process the transaction much more efficiently. That's mind blowing to me 🤯 just hope management can situate everything for potential visits in the future....
Loved the slots selection although they didn't pay out at all. Great atmosphere, clean, friendly. Will definitely be back