Longwood General Store and Casino Guide and Review
Longwood General Store and Casino in Shreveport, Louisiana, presents itself as a unique establishment combining a general store, dining, and casino experiences. Customer feedback indicates a diverse range of experiences, highlighting both strengths and areas needing improvement.
The Overall Vibe & Service 🎲
The atmosphere at Longwood General Store and Casino generally receives positive remarks, with patrons like Calvin McAlister appreciating the "atmosphere and people around the area." This suggests a welcoming and lively environment for visitors. Moreover, specific staff members are highlighted for their exceptional service; Donna Manning recommends looking for Brenda, praising her as "so sweet" and noting the potential for winning money, which is a significant draw for a casino.
However, recent feedback also points to significant service inconsistencies. A recent review from Heather Nimchuk reported a "very bad service" encounter with a specific male employee, describing him as "obnoxious" and stating he "does not know how to talk to females," leading to a low rating and an intent to report the incident. This indicates a clear need for staff training and improved customer interaction to ensure a consistently positive experience for all patrons.
Dining Experience: Food Quality & Wait Times 🍔
The culinary offerings at Longwood General Store and Casino appear to be a strong point for many visitors. Louis Rodney particularly enjoyed the "Hamburger steak," crediting a cook named Callie for doing an "amazing job" and expressing an intention to return for more food. Tina Weindel also commended the "wide range of food choices" and emphasized the "Big portions of food," suggesting good value for money.
Despite the praise for food quality and portion sizes, there is a recurring observation regarding service speed in the dining area. Tina Weindel noted that it "does take some time for the food to get to the table." While she concluded that "the wait is worth it," potential diners should be aware of possible delays, especially during busy periods.
What to Expect on Your Visit
Based on recent reviews, here's a quick summary for potential visitors:
- Gaming Potential: As a casino, there's the promise of potentially winning money.
- Varied Food Menu: Expect a decent selection of dishes with generous serving sizes. The hamburger steak is a highlight! 🥩
- Potential for Wait: Be prepared for longer wait times for food, especially during peak hours.
- Mixed Service: While some staff members like Brenda and Callie are highly praised, there have been instances of very poor customer service reported.
- Pleasant Atmosphere: Many find the general ambiance and crowd to be enjoyable. 😊
Longwood General Store and Casino offers a combination of dining and gaming in Shreveport. While the food quality and atmosphere are generally well-regarded, particularly with excellent cooking and friendly staff members being singled out, the establishment faces challenges in consistent customer service. Addressing these service inconsistencies could significantly elevate the overall patron experience.
Very bad service and that guy that was there today on May 7th before 5:00 with the long black ponytail should be fired he's obnoxious and he does not know how to talk to females I will be calling Louisiana State department
I order a Hamburger steak it was very good I think the cook name was Callie she did a amazing job I will be eating here again
They have a wide range of food choices. Big portions of food too. I gave it 4 stars because it does take some time for the food to get to the table. However, saying that, the wait is worth it.
