Debbie's Gaming Lounge Guide and Review
Debbie's Gaming Lounge, located in St. Louis, Missouri, operates as a local casino establishment offering patrons a space for gaming and entertainment. User reviews present a polarized view, highlighting both strong positives and significant concerns regarding management and overall operations.
The Gaming Atmosphere and Amenities ✨
For many visitors, Debbie's Gaming Lounge offers a generally pleasant environment. Patrons describe the atmosphere as relaxed and inviting from the moment they walk in. The lounge is frequently noted for its cleanliness, contributing to a comfortable gaming experience. While focusing on electronic gaming, the establishment also provides convenient amenities:
- Snacks and drinks available for purchase while playing.
- A noticeable and often praised smell of delicious popcorn, even if not always freshly made upon request.
The core appeal, as with any gaming lounge, is the opportunity to play for money, and users generally agree it's a fun experience, regardless of whether one wins or loses.
Staff and Management Impressions 🎭
This is where user experiences diverge significantly. Some reviews commend the staff for their friendliness and helpfulness. An employee named Jennifer is specifically mentioned as being "always pleasant to talk to" and welcoming. This suggests a positive front-line interaction for some customers.
However, several critical reviews paint a troubling picture concerning management and other staff conduct:
Management Concerns 🚨
A recurring and severe criticism is directed towards the manager, identified as Rebekah Cuttil. Reviews accuse her of being a "basket case," incapable of handling managerial duties, and exhibiting a "confrontational and offensive" demeanor. Specific allegations include:
- Failure to assist customers whose money was stolen, refusing to call the police or review camera footage.
- Leaving establishments unattended, forcing one employee to run both businesses.
- Making up lies to bar loyal customers.
- A general lack of integrity and inability to handle issues brought to her attention.
Employee Conduct Allegations 🗣️
Beyond management, one review makes serious claims about employee Jennifer, alleging she "creates relationships with the customers," "throws herself at the customers," and engaged in harassment and drama with the reviewer over a customer. These accusations, if true, point to a highly unprofessional and problematic work environment.
Gaming Payouts and Other Issues 📉
While some acknowledge that winning isn't guaranteed, one review explicitly states that both "sides hold a very low payout rate," suggesting a less favorable return for players compared to expectations. Additionally, there are serious claims that Debbie's Gaming Lounge is "very known for selling expired beer," raising concerns about product quality and safety.
Overall Summary
Debbie's Gaming Lounge appears to offer a generally clean and relaxed setting for those looking to enjoy some casual casino-style gaming, with some staff members providing pleasant service. However, potential visitors should be aware of the consistent and severe criticisms regarding management's professionalism, alleged security lapses, questionable employee conduct, and product quality issues. While the "fun" aspect is highlighted by some, the significant negative feedback points to a need for internal improvements to ensure a consistently positive and secure experience for all patrons.
Layed back, comfortable, and very clean. Always smells so good when I walk in there. I really enjoyed gambling there. It’s a safe place with Shiloh patrolling the area into the night. The attendant was very attentive and a joy to talk to. Complimentary snacks and sodas for those who gamble there, jukebox, and somewhere to hangout if u want. And the slots pay nicely.
When u win it's great when u don't no but the staff are friendly and helpfull
Management is a basket case. Place is being ran by a woman that can not handle her manager duties. If your money is stolen from Debbies or Bacchus the manager Rebekah will not help assist in anywayEDIT: to their response. the police were never called. i have documentation that the manager was contacted NUMEROUS times, never called the police, never ran the cameras back and she NEVER reached out to the customer to provide assistance. THIS business doesn’t not take integrity for being honest. the manager can NOT handle issues being brought to her attention. if you read the reviews on her for all her locations you will find people saying the same things. “don’t bother management with a issue they will spazz”
please refer to bacchus shiloh’s reviews to see how the manager of this location is the same as bacchus and fails to protect the customers from theft. she allows both establishments to be left unattended so one employee can run both businesses. rebekah cuttil is just the manager of this company, not the owner.she is a very confrontational and offensive person when approached with her poor management. not only are the issues i brought to light on there but apparently, they are very known for selling expired beer. please, take your business elsewhere. this manager will make up lies to get you barred like i witnessed her do to a very loyal customer.also the employee jennifer creates relationships with the customers and literally throws herself at the customers in search of love. she harassed me over a customer that she was involved with and expressed extreme jealousy and created conflicts when she was jealous he started going next door. overall, this place is full of drama and both sides hold a very low pay out rate. have a nice day hope this review is helpful
It's an awesome place to go play, They have snacks and drinks you can buy while your playing. Jennifer that works there is always pleasant to talk to and greets you as you come in the door. It's always clean, and we recommend if you wanna have some fun and play some money go there. You won't always win but it's always fun!