Gold Strike Casino Resort in Tunica Resorts presents itself as an upscale destination, offering a blend of gaming excitement and hotel amenities. However, recent guest experiences paint a varied picture, highlighting both its strengths and notable areas for improvement, particularly concerning loyalty rewards and guest security.
The casino floor at Gold Strike is often described as upscale and fancy, providing an appealing atmosphere for gamblers. Opinions on machine payouts are split; some visitors report decent payouts, even managing to win a significant amount during their stay, while others found the payouts to be merely mediocre. Drink service on the casino floor also receives mixed feedback, with some guests praising the excellent and prompt service from numerous cocktail waitresses, while others experienced long waits to get drinks, suggesting a need for more wait staff.
A significant point of contention, particularly for long-term patrons, revolves around the casino's loyalty program and player comps. Following a recent change in ownership (before 2025), many long-standing, high-tier gamblers have reported a dramatic reduction in complimentary offers and freeplay. Loyalty tiers, even up to "Multi-Platinum," are described as offering the same minimal perks as entry-level "Gold" members, leaving high rollers feeling unrewarded for their substantial spend. This contrasts sharply with other casinos in the region, which are said to offer significantly more generous rewards for top-tier players. The value of a "personal host" for high-tier members is also questioned, as their utility appears limited to merely booking rooms.
The hotel rooms at Gold Strike are generally found to be clean, contributing to a comfortable stay for many guests. However, several reviews point to recurring maintenance issues. Guests have reported instances of broken coffee makers and non-working phones across multiple stays in different rooms. Recent renovations, specifically to the elevators, also led to inconvenience, with only two out of four elevators operational, resulting in longer-than-usual wait times. On the amenity front, the resort could improve its late-night offerings; there's a perceived need for better late-night food options and 24-hour room service.
It's worth noting the presence of smoking rooms, which some guests find "retro" – a feature that might appeal to some but not others.
A serious concern raised by at least one guest pertains to vehicle security in the parking lot. Despite assurances of "24/7 security," a visitor reported their car being broken into and significantly damaged, along with an adjacent vehicle. Adding to the frustration, no compensation was offered for the damages. This suggests that guests should "park at their own risk" and exercise caution regarding their vehicles while staying at the resort.
Gold Strike Casino Resort offers an aesthetically pleasing environment and can be a place where luck smiles upon you. However, prospective visitors, especially those who frequent casinos and value loyalty rewards, should be aware of the reported decline in player benefits following the ownership change. Furthermore, while rooms are clean, ongoing maintenance issues and significant concerns about parking lot security warrant consideration before booking a stay. The resort appears to be at a crossroads, balancing its upscale presentation with a need to address fundamental guest satisfaction points, particularly in rewarding loyal patrons and ensuring guest safety.
UPDATED REVIEW!RECENT VISIT* I WON ABOUT 800!We only stayed here for about 3 days because we had a complementary offer for the 3 days. I was SURPRISED that I won because I was thinking to myself "this casino comped me so they're gonna take all my money when they detect my players card." I was soooo wrong. We all have "casino superstitions" lol. Glad we decided to stay here. The room was clean and staff was friendly. I'd definitely come back again. 😊FIRST VISIT *We had a great time here. The machines pay out decent and there are many women walking around offering drinks, which was nice because usually I have to wait FOREVER for someone to offer me a drink, but the service here was excellent. We will be back.
Very upscale & fancy, could use more wait staff as it took forever to get drinks.Wow, smoking rooms, how retro😆Needs better late-night food options & 24-hour room service!
I really enjoy this resort. During my last visit, there were some renovations being done to the elevator. Only 2 elevators were working out of the 4. This made the wait a little longer than usual. Perhaps this was a good thing for some. It gave them a little more "think time" as to whether or not to return to the gaming floor and gamble away more money. Lol lol 😆😂 Three stars this time around for service Gold Strike. Machine payouts were mediocre 🥺🤨
DON’T STAY HERE!!! I was assured by security that my car would be safe in the parking lot due to 24/7 sescrity….but when I returned back to my car after spending the night at their hotel my car was broken /BASHED into. The window was broken along with other extensive damage. The truck parked next to me also broken into. There was no compensation…but apparently gamblers that “win” are offered comped rooms. Criminals love casinos so…PARK AT YOUR OWN RISK!!!
I recently had the pleasure of visiting Gold Strike Casino, and I must say, it was an amazing experience! From the moment I walked through the doors, I was greeted with a warm and welcoming atmosphere. The staff was friendly, attentive, and went above and beyond to ensure my visit was enjoyable.One of the standout features of Gold Strike is their incredible weekly giveaways. Whether you're a seasoned player or just stopping by for a bit of fun, these giveaways offer exciting opportunities to win big. I was impressed by how generous and well-organized these promotions were, adding an extra layer of excitement to my visit.Another highlight was the complimentary perks offered to guests. From free roomstays to food and free play, Gold Strike knows how to take care of their patrons. The rooms were comfortable and well-maintained, providing the perfect retreat after a night of gaming. The food options were diverse and delicious, making it easy to find something to satisfy any craving.While my overall experience was fantastic, I do have a couple of suggestions for improvement. The beverage service on the casino floor could be more efficient. It would be great to see more servers available to ensure guests receive their drinks promptly. Additionally, the restaurant at the front of the casino and the one located in the high roller slots area could benefit from expanded menus and extended hours to better accommodate guests looking for a bite to eat.Overall, Gold Strike Casino delivers a top-notch gaming and entertainment experience. With their generous giveaways, complimentary perks, and friendly staff, it's a destination I would highly recommend to anyone looking for a fun and rewarding casino visit. I can't wait for my next trip back!