Located in Atlántida, Uruguay, Casinos del Estado Sala Geant is primarily a casino aiming to offer entertainment and a chance at good fortune. However, recent user feedback paints a picture of a venue that may be struggling to meet expectations, contrasting sharply with some older, more positive appraisals.
In its earlier days, visitors lauded the casino for being a "good place, different, to spend time and have fun." Many found it to have a "good atmosphere" and provide "good adrenaline," making it a recommended outing beyond typical shopping. Its location within the Geant hypermarket property was a significant advantage, offering an "ample and spacious parking" area.
Older reviews also highlighted the casino's perceived spaciousness and variety, with a range of slot machines and virtual roulettes catering to different minimum bets. The staff, including guards and customer service, were frequently described as "very helpful and smiling."
More contemporary reviews, however, reveal a significant shift in visitor experience, focusing on several critical shortcomings:
Contrary to previous descriptions, recent visitors frequently describe the casino as "very small" with an "amontonamiento de máquinas" (stacking of machines) in a confined environment. This suggests a potentially cramped and uncomfortable gaming experience.
A stark contrast to older feedback, one recent review aggressively states the "staff attitude is 'I DON'T GIVE A FUCK ABOUT YOU CUSTOMER'." This indicates a serious decline in service quality and a lack of attentiveness towards patrons.
This is perhaps the most damning criticism. Users report that the "success percentages of the machines are completely locked," leading to an experience akin to "'robo asegurado' (insured theft)." Complaints include receiving "BONUS '$0'," a rare sight, and machines draining money incredibly fast—with $1000 lasting "approximately 4 minutes" playing at low stakes. This suggests a highly unfavorable payout rate for players.
Beyond the perceived rigging, there's a noted "lack of variety of machines." Furthermore, some visitors have experienced issues with promotions, such as being unable to redeem promotional tickets due to the casino allegedly not having the required funds available.
The food options are described as severely lacking, with one reviewer suggesting that a "neighborhood corner cart" offers more variety.
While Casinos del Estado Sala Geant once enjoyed a reputation for its spaciousness, friendly staff, and varied gaming options, more recent reviews indicate a decline in these key areas. Visitors now report a small, cramped environment, unhelpful staff, very poor payouts, and limited amenities like food. If you're considering a visit, it's advisable to temper your expectations regarding a fair gaming experience and overall customer service. For a potentially better casino experience, visitors are advised that "there are better ones in Montevideo."
Stacking of machines in a small environment. Staff attitude is "I DON'T GIVE A FUCK ABOUT YOU CUSTOMER". And food options, surely in the neighborhood corner cart I find much more variety.There is much less chance of being robbed on the street. Here it is "insured theft." The success percentages of the machines are completely locked. BONUS "$0", yes rarely seen "ZERO PESO". I have timed the machines and $1000, playing x1 or 2 lasts approximately 4 minutes. DISASTER EVERYWHERE YOU LOOK!!!!
Leaves something to be desired for the following reasons:Lack of variety of machines.I recently wanted to redeem a promotional ticket with my points and they told me that they didn't have that amount left to give me.The casino is very small.In short, there are better ones in Montevideo.
It is a good place, different, to spend time and have fun, good atmosphere in almost everyone I know, having a drink with your partner, good adrenaline, it is an activity that does not disappoint. You see some inveterate people, but it does not bother your own environment and whoever gets lost, they take it out. It is a highly recommended place, an outing that is not shopping and stores.
For a casino located within a hypermarket property, it is spacious and varied, the staff from the guards who are located at the door, the customer service, meters and other staff are always very helpful and smiling, which is to be detailed because not all the staff are always rescued well, in terms of variety of machines there are from slot machines to virtual roulettes with a variety of minimum bets for all audiences, a large and spacious parking thanks to being inside from the Geant property
