
Monagasroyalcasino, located in Maturín, Venezuela, serves as a prominent casino offering a range of gaming and entertainment options. Based on recent visitor feedback, the casino presents a mixed experience, with both strong points and areas that could benefit from improvement.
A visitor in the last week rated the casino 4 stars, describing it as "Excellent, very fun," with "very cordial treatment" and "very good" prices for cardboard (bingo). This suggests an enjoyable and welcoming experience for some.
An earlier 5-star review celebrated the casino as "Beautiful! Finally a place in Maturin to play," commending the variety of live machines and tables, live groups on weekends, and "excellent atmosphere and very good service."
In contrast, a 1-star review expressed "A huge casino disappointment," citing "despotic" waiters and "very poor" service. This highlights a critical need for attention to staff training and service standards.
Another 3-star review acknowledged "Good service" but felt the place needed "more spark" and specifically noted that "air conditioning was hot," impacting overall comfort.
Monagasroyalcasino appears to be a much-needed addition to Maturín's entertainment scene, offering a modern gaming experience with live features. While many appreciate its aesthetic appeal, variety of games, and potential for a fun atmosphere, there are clear indications of inconsistent service quality and comfort issues that could significantly impact visitor satisfaction. Potential patrons might experience either a highly enjoyable visit or face frustrations depending on the day and specific interactions.
Excellent, very fun, very cordial treatment and of course the prices of the cardboard are very good
I don't have much to say because I've never been inside but from the outside it looks nice.
Beautiful! Finally a place in Maturin to play, it has live machines and tables with all the games and live groups on weekends, excellent atmosphere and very good service
A huge casino disappointment, the waiters are very despotic and the service is very poor....