Onyx Resort and Casino Guide and Review

Located in the vibrant city of Cebu, Philippines, Onyx Resort and Casino serves as a multifaceted destination, primarily known for its gaming facilities. User reviews offer a mixed perspective, highlighting both its strengths and areas for improvement, particularly distinguishing between the casino and resort experiences.

🎲 The Casino Experience

The casino at Onyx Resort and Casino receives varied feedback from visitors. While some describe it as a "decent place" with a generally "nice community", others have expressed significant dissatisfaction.

1. Gaming Machines: Visitors note the presence of "old slot games". A recurring concern is that newer slot machines have been sitting unconnected for an extended period (over six months, according to one review), which can be frustrating for patrons seeking modern gaming options.
2. Smoking Policy: For smokers, a notable positive is that smoking is allowed inside the casino premises.
3. Win Rate and Tickets: One critical review warns against the casino, claiming it "doesn't have a win rate" and that their tickets expire, leading to a strong recommendation for customers to choose other casinos. This contrasts sharply with other reviews praising the facilities.
4. Cleanliness and Friendliness: Positively, the casino facilities are often described as "very clean" and the atmosphere as "friendly".

🏨 The Resort Stay

Beyond the gaming floor, the resort aspect of Onyx (sometimes referred to by its former or associated name, Mactan Isla) generally garners positive feedback, particularly from those who have stayed overnight.

1. Accommodation: A stay in a villa room was described as "cozy". While one guest noted that rooms might need "some repair", this did not detract from their overall positive experience or rating.
2. Staff and Service: The staff at the resort are consistently praised for being "polite". This contributes significantly to a pleasant stay for guests.
3. Amenities: Guests have enjoyed the resort's pool. The breakfast buffet is considered "pretty decent", with a notable mention of Korean food being served, catering to a significant portion of their South Korean guests.

✨ General Impressions & Recommendations

Overall, Onyx Resort and Casino presents a somewhat bifurcated experience. The resort side appears to offer a generally comfortable and enjoyable stay with polite staff and good amenities. The casino, while appreciated by some for its smoking policy and friendly environment, faces criticism regarding its gaming machine variety/availability and perceived fairness.

For those looking for a resort stay with decent amenities and polite service, Onyx seems to be a reliable choice, especially if you appreciate Korean cuisine options for breakfast. However, for serious casino-goers, it might be worth investigating the current state of their gaming machines and policies before committing, as opinions on the casino's quality are quite divided.

Many visitors recommend the place, citing its community and cleanliness, while a small but vocal group expresses strong reservations about the casino's operational aspects.