
Located in Davao City, Philippines, Penny Lane Hotel and Casino positions itself as a dual entertainment and accommodation venue. However, recent guest feedback suggests a mixed, often challenging, experience across both its casino floor and hotel rooms. While some basic amenities are noted, significant concerns regarding cleanliness, comfort, and the casino's operational aspects are frequently highlighted by visitors.
As a primary casino establishment, Penny Lane aims to provide a thrilling gaming environment. However, reviews paint a picture of an underdeveloped and somewhat frustrating casino floor:
While the casino is the primary draw, the hotel side of Penny Lane also receives considerable attention from guests, with comfort and cleanliness being major points of contention:
On the positive side, some guests appreciate the basic room amenities provided for a comfortable stay and even for work purposes. These include Wi-Fi access, hot water, a bathtub, a small refrigerator, and a small safe. The inclusion of a table and chair is also noted as beneficial for those needing to work during their stay.
Despite some amenities, several recurring complaints revolve around the standard of cleanliness and overall comfort:
Penny Lane Hotel and Casino presents itself as a potentially convenient option for those looking for both entertainment and lodging in Davao City. However, the existing guest reviews indicate a facility that struggles with fundamental aspects of both its casino operations and hotel services. While a few basic amenities are available, the pervasive issues with casino machine functionality, inconvenient cash-outs, lack of casino patronage, combined with significant cleanliness concerns, noise problems, and poor value for money on the hotel side, suggest that visitors should temper their expectations. Many former guests have expressed dissatisfaction, implying that a visit to Penny Lane might not deliver the enjoyable or restful experience one would hope for.
Was here for work and it was OK. There was wifi, hot water, bath tub, small refrigerator, small safe. There was also a table and chair I can use for work.Unfortunately in the room I was staying in, I can hear the person occupying the next room. Presumably he could hear me too.
Not a good experience for our first time stay. Bed sheets are itchy. Toilet has foul smell. Towels are itchy. Aircon is too noisy. Sad to say but definitely not going back. It wasn't a good rest for us.
This is close to my rental, I went in it has slot machines all rigged, it's nice place inside but only 2 women playing and 4 men. Most machines down, I really wanted to play poker but no one there to play, nasty. Save your time and little money it's a chit hole
I hope they can thoroughly clean the room (dusty and there's this distinctive smell) and improve the place, enhance their customer service. The price is not reasonable to its quality service and cleanliness of the place compared to low price hotels in Davao.
The good news? It wasn't busy.But, the machines are limited to only a few themes. In order to cash out from a machine you have to wait for help, they write down the winng amount, and then you wait while they go to the back and get the $. Not very convenient.