Kartini Hotel Review

Located in Manila, Philippines, Kartini Hotel is primarily described as a casino establishment. However, feedback from past guests paints a detailed picture of the hotel's accommodations and services, with very limited insight into its casino offerings.

Overall Impressions: A Challenging Stay

The general sentiment among reviewers is largely negative, with several guests reporting highly unsatisfactory experiences. Many described their stay as problematic, highlighting issues with room amenities, staff service, and overall value. One reviewer even bluntly stated it was "One of the worst hotel[s]" they had experienced, advising against return visits due to feeling it was "overpriced" for what was offered.

Detailed Observations from Guest Experiences:

Guest Rooms & Amenities: Expectation vs. Reality 🛏️

Several guests expressed disappointment with the discrepancies between their expectations and the reality of the rooms:

1. Lack of Basic Furnishings: A notable complaint was the absence of cabinets, with one guest finding only a "closed window" where a cabinet was anticipated.
2. Connectivity Issues: Despite expectations, free WiFi was reportedly unavailable, a significant drawback for many modern travelers.
3. Privacy Concerns: The bathrooms (CRs) raised concerns about privacy, as some lacked "top covers," suggesting inadequate design.
4. Entertainment Woes: Television services were also problematic, with only local channels and uneven signals, failing to deliver the expected cable TV experience.
5. Cleanliness: Specific mentions of "calcium deposits on the glass walls and floor of bathroom" indicate cleanliness and maintenance issues.

Service & Dining: Room for Improvement 🍽️

Staff conduct and dining experiences were also points of contention:

1. Staff Attentiveness: Reviewers noted that staff were often "not paying attention and slow to understand simple queries."
2. Noise Levels: There were complaints about staff being "loudly" talking in the restaurant and "exceeding loud when they were clearing the tables," disrupting guest tranquility.
3. Breakfast Service: The breakfast experience was particularly criticized, with reports of no staff attending the area at 8:30 AM, lights not being switched on, and a complete lack of breakfast options, even specific items like eggs.

The Casino Aspect: Scant Details 🃏

While Kartini Hotel is identified as primarily a casino, the user reviews offer very little direct feedback on the casino facilities themselves. One reviewer mentioned briefly dropping by to meet a friend and "played a couple of rounds at the nearby casino" before moving on, suggesting the casino might be an adjacent or highly accessible feature rather than the sole focus of the hotel's operations from a guest's perspective.

Location & Accessibility: A Passerby's View 🚶‍♀️

One individual, while not having entered, noted they "always pass by this place," indicating its prominent or noticeable location in Manila.

Conclusion: Proceed with Caution

Kartini Hotel, despite its primary classification as a casino establishment, receives overwhelmingly negative feedback regarding its hotel accommodations and service. Guests reported significant issues with basic room amenities, cleanliness, staff professionalism, and dining experiences. Those considering a stay here, particularly for the hotel aspect, should adjust their expectations accordingly. While its proximity to a casino might be a draw, the hotel's reported internal conditions suggest a challenging stay for many.