Malabon Grand Hotel and Events Place Guide and Review

Located in Malabon, Manila, Malabon Grand Hotel and Events Place functions as a multi-purpose establishment, primarily featuring a casino alongside hotel accommodations and event spaces. Reviews paint a picture of a venue that excels in some areas, particularly as an event location, but struggles significantly with guest room quality, leading to a highly varied guest experience.

The Grand Event Experience ✨

For those attending or hosting events, Malabon Grand Hotel generally receives positive remarks. It has been described as a "good place to have an intimate event," such as a wedding, with its multi-floor layout including a lobby, event rooms, and even a pool on the second floor. Air conditioning is consistently praised as good.

The facility also hosts entertainment, with mentions of singing contests, indicating its versatility as an events venue. Staff are often noted as "nice and attentive," and the general atmosphere in public areas, including the casino, is described as "neat" and accommodating, with a policy of no photos for player privacy.

Culinary & Convenience Highlights 🍽️

Guests have found positive surprises on the culinary front:

1. The bar on the second floor is highlighted for serving "delicious food."
2. A cafe in the lobby also offers "good food."
3. Complimentary breakfasts are provided, with staff showing flexibility by keeping and reheating meals for guests who leave early.

For those staying in rooms, Wi-Fi connectivity is reportedly "very good," supporting video calls and streaming, which is a significant plus for business or leisure travelers.

The Room Experience: A Tale of Two Stays 🛏️⚠️

This is where the feedback diverges sharply. While one reviewer found their room "good for its price and convenience," even without windows, another provided a scathing 1-star review detailing numerous deficiencies. This inconsistency suggests that room quality might vary greatly or that recent maintenance issues have severely impacted guest satisfaction.

Positive Room Aspects:

• Considered "good for its price and convenience" by some.
• Good Wi-Fi is a consistent highlight.
• Some rooms might be without windows, which was acceptable for one reviewer focused on studying and sleeping.

Significant Concerns and Areas for Improvement:

A recent review painted a starkly negative picture of the guest room experience, highlighting critical issues that prospective guests should be aware of:

• Cleanliness: Rooms described as "super dusty and dirty," with bedsheets that "never change" and have a "smell and dusty" feel.
• Comfort: Beds use "ordinary mattress no foam," indicating a lack of comfort.
• Amenities & Maintenance:
  • Flickering and busted lights.
  • No complimentary slippers provided.
  • Towels come with a ₱100 charge per piece and are often stained.
  • Toilet heater reported as "not working."
  • Shower water pressure is "not too strong."
  • Lack of a "proper wardrobe" for clothes.
  • Fridge noted to have a "smell."
  • Maintenance requests (e.g., for heater repair) involve long waits and perceived unprofessionalism from staff.
• Service Quality: Overall service described as "very poor" by the highly dissatisfied guest.
• Value for Money: The negative review explicitly states the hotel is "pricey not worth it to stay."

Location and Accessibility 📍

The hotel's location is noted as being "along the highway," making it easy to find. However, it is situated in an urban area surrounded by houses and businesses. While convenient for some, nearby restaurants or fast food options might require "quite a walk." Guests are also advised to "allot time before the event due to heavy traffic" in the area.

Overall Verdict 🤔

Malabon Grand Hotel and Events Place appears to be a reasonable choice for events and functions, benefiting from attentive staff and decent F&B options. The casino aspect is present but not heavily detailed in guest reviews regarding the gaming experience itself, more so as part of the overall venue. However, the hotel accommodation side carries significant risks, particularly regarding room quality and cleanliness, based on recent severe criticism. Prospective guests looking for a comfortable hotel stay should proceed with caution and potentially verify recent feedback on room conditions, especially given the "pricey not worth it" sentiment from one highly dissatisfied guest. For event-goers, the experience seems generally more positive.