WYN E-GAMING CLUB HA LONG - CASINO Guide and Review

Located in the beautiful city of Đồ Sơn (Hải Phòng), Vietnam, WYN E-GAMING CLUB HA LONG is primarily known as a casino aiming to offer entertainment for visitors. However, recent user feedback paints a varied and somewhat concerning picture of its current status and operational quality.
Operational Status: Is it Open? 🚨
Perhaps the most critical and consistent feedback regarding WYN E-GAMING CLUB HA LONG is the highly questionable operational status of the venue. Multiple user reviews, some as recent as 4 to 7 months ago, explicitly state that the casino is closed. Phrases like "Its closed! OUT" and "casino is also closed" appear frequently. One user noted this closure in the context of winter, suggesting it might be seasonal, but this is not confirmed. This conflicting information means potential visitors should verify its opening hours and availability before planning a visit, as there's a strong indication it may not be operational at all.
Customer Experience: Service Concerns ⚠️
Beyond its uncertain operational status, one detailed review highlights significant concerns regarding customer service. A Korean visitor reported an incident where a staff member, identified by the user as "Harry Nguyen," made disparaging remarks about their appearance while checking their passport, assuming the visitor did not understand Vietnamese. This incident severely impacted the visitor's mood and enjoyment, leading them to recommend against visiting due to such an unprofessional "service mind." This suggests a potential issue with staff training and respect for international clientele, which is crucial for a casino attracting tourists.
Gaming Options & Features 🎰
Information on the specific gaming options available at WYN E-GAMING CLUB HA LONG is sparse. One user inquired about the presence of blackjack, a common casino game, but there's no direct confirmation or denial within the provided reviews. Another user noted the absence of an online platform for playing, which might be a drawback for those seeking digital gaming alternatives or wishing to explore options before an in-person visit. Given the reports of closure, it's unlikely any physical gaming options are currently accessible.
Summary of Feedback:
- 🚨 Uncertain Operational Status: Multiple recent reviews strongly suggest the casino is closed, making it highly unreliable for visitors.
- ⚠️ Poor Customer Service: A severe incident involving disrespectful staff behavior towards a foreign guest was reported.
- 🎰 Limited Information on Games: No clear details are available regarding the types of games offered, apart from a query about blackjack.
- 💻 No Online Presence: The casino reportedly lacks an online playing platform.
- ❄️ Possible Seasonal Closure: One review hinted at a closure during the winter season due to low tourism, though this is unconfirmed as a regular pattern.
In conclusion, while WYN E-GAMING CLUB HA LONG is positioned as a casino in Đồ Sơn, Hải Phòng, potential visitors should exercise extreme caution. The overwhelming feedback indicates that the venue may be closed indefinitely or seasonally, and historical accounts point to significant customer service issues. It would be prudent to seek current, direct confirmation of its operating status before considering a trip.
Mong quản lí đọcToi là người HQ, hôm nay tôi đã đến casino cùng các bạn . It's like Harry Nguyen. “Trong hình thì đẹp mà bên ngoài xấu” đó là cách tiếp đón khách của Casino này sao?I am a Korean working in Hanoi. The man who guided me from the hotel lobby to the casino asked me if I was Korean in the elevator, and when I entered the casino and checked my passport, he thought I didn't speak Vietnamese and belittled me by calling me ugly. I work in a service job with this mindset, but I'm scared that I'll rip off customers. I recommend not going.This Casino humbles the customers’ appearance when they check the passport. Sorry but I can understand. I already lived in Vietnam more than 3 years. I can’t enjoy this casino and feel bad mood because of your service mind.
There are no tourists in Halong Bay in winter. All the shops are empty. I have nothing to do at night. I want to go to the casino to kill time. But the casino is also closed. There is only one word: miserable.
